POSITION: Guest Advocate – Part Time

REPORTS TO: Residential Shelter Manager

JOB DESCRIPTION: Guest advocates serve as program staff in day-to-day operations of The Spring Shelter, assisting guests and their children in meeting their goals and connecting them with programs and services at The Spring.

DUTIES AND RESPONSIBILITIES:

• Be available to meet immediate needs of the guests and their children
• Gather information via telephone or face-to-face interviews from prospective guests
• Complete new intakes and discharges according to policy and procedures
• Work with guests on goals to help them safely transition out of the shelter
• Chart in guest’s charts and record service codes daily
• Advocate for assigned case load and connect guests with on-site and other resources
• Assist with meal preparation as needed
• Answer telephones and front door as needed
• Be available for emergencies and respond accordingly
• Transport guests in The Spring vehicle as needed
• Assist with children’s activities as needed
• Attend training as needed to meet domestic violence, sexual assault, and human sex trafficking standards
• Available to work your agreed-upon shift – occasional nights and weekends may be required

QUALIFICATIONS:

• High School Diploma or GED
• Able to successfully handle multiple demands and perform effectively despite changing priorities
• Willing and able to develop relationships with guests and their children within professional boundaries
• Ability to maintain client confidentiality
• Willing and able to work both independently and as a team member
• Must have valid Oklahoma driver’s license

Applications should include a cover letter highlighting interest and qualifications, a resume or CV, and a list of three recent professional references who can attest to candidate’s knowledge, skills and abilities.

References will only be contacted after a successful in-person interview.

Send applications to kelly.l@thespringok.org to be considered for the position.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 16 per week

Shift:

• Day shift

Weekly day range:

• Weekends only

Ability to Commute:

• Sand Springs, OK 74063 (Required)

Ability to Relocate:

• Sand Springs, OK 74063: Relocate before starting work (Required)

Work Location: In person