Overview :

The Pool F&B Supervisor at The Woodlands Resort is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team.

S / he will work with the team to ensure guest satisfaction and optimum performance.

Responsibilities :

• Maintains a commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are properly stocked; assists with ordering supplies as necessary.
• Assists with coordinating inventory control.
• Utilizes labor management tools to schedule and control labor costs.
• Assists manager with new hire and termination paperwork.
• Participates in staff meetings and agenda.
• Attends mandatory monthly department meetings and appropriate resort and division meetings.
• Reports any needed repair immediately to Maintenance using correct procedures.
• Ensures proper bookkeeping and resort policies are followed.
• Responsible for daily reports and manager log book entries.
• Performs restaurant staff duties as necessary.
• Maintains a safe and pleasant work environment.
• Assists the Food and Beverage Outlet Manager with preparing and monitoring budget of expenditures and projected incomes.

Qualifications :

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun!
• Experience. Previous experience passionately providing service to others. Excellent phone skills needed.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate.
• Must be 18 years or older.

WoodlandsResort