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Service Now Developer
$102k-123k (estimate)
Full Time | Business Services
4 Days Ago
Orca Intelligence is Hiring a Service Now Developer Near Washington, DC
Are you interested in joining the team?
Orca Intelligence is a small business based in Silver Spring, MD. Guided by executive leadership with 30 years of information technology consulting experience and in the industry since 2014, Orca Intelligence operates with the vision to be a state-of-the-art boutique product firm providing artificial intelligence projects for software development. We deliver using methods grounded in the belief that software, though not tangible, is very similar to building design and architecture and requires the same governance and best practices. Our methods also include cataloging and maintaining requirements for reuse on other projects. Our methods are further encapsulated in SwiftlyTM, an algorithmic-based Requirements Management tool developed by Orca Intelligence. SwiftlyTM saves requirements analysis and management time and keeps stakeholders. Software engineers organized throughout the entire software development life cycle, producing incremental success that keeps teams on schedule and within budget.
OCTO - Senior ServiceNow Developer (737546)
Contract with Government of the District of Columbia
OCTO - 200 I Street, SE Washington DC 20003
Position closes 05/29/2024
Short Description:
OCTO is looking for a Senior ServiceNow Developer; you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform.
Skills/Required Years of Experience:
- Hands-on experience with ServiceNow development (Modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM) (Required 5 Years).
- Proficiency in JavaScript, HTML, CSS, and REST APIs. (Required 5 Years).
- Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting. (Required 5 Years).
- Experience working in an Agile/Scrum environment. (Required 11 Years).
- 16 yrs. troubleshooting production problems related to software applications (Required 16 Years).
- Bachelor’s degree in IT or related field or equivalent experience (Required).
- ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification.
Highly desired:
- 11-15 yrs. BA experience (Required 11 Years).
- Project management skills with the ability to prioritize tasks and meet deadlines (Highly desired 5 Years).
- 11-15 yrs. requirements gathering and documentation (Required 11 Years).
- 11-15 yrs. MS Office/suites experience (Required 11 Years).
- Hands-on end-user training on Dynamics 365 (Highly desired 3 Years).
- Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support (Required 3 Years).
- Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria (Required 3 Years).
- Business Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION (Required 2 Years).
- Experience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePoint (Highly desired 1 Year).
- Experience in Child Welfare Agency (Highly desired 1 Year).
Complete Description:
As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
- Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
- Documented and maintained functional business requirements, process flows, and business use cases.
- Performs operational administrative tasks as needed.
- Assists with report configuration and maintenance, as needed.
- Configure and maintain data integrations between ServiceNow and other systems.
- Design/ Develop ServiceNow Forms and Tables as well as Modules.
- Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle.
- Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
- Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
Best Practices and Governance:
- Ensure adherence to ServiceNow best practices, agency security guidelines, governance policies and maintain as close to an out of the box environment as possible.
- Perform code reviews and mentor junior developers.
Continuous Improvement:
- Stay updated on ServiceNow releases, features, and industry trends.
- Identify opportunities for process improvement and automation.
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or equivalent work experience.
- ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification highly desired.
- Minimum 5 years of hands-on experience with ServiceNow development of the modules listed above.
- Experience working in an Agile/Scrum environment.
- Proficiency in JavaScript, HTML, CSS, and REST APIs.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting.
- Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.
- Demonstrated knowledge of service management processes, procedures, and software, and including knowledge of ServiceNow.
Responsibilities:
- Designs, develops, enhances, debugs, and implements software.
- Troubleshoot production problems related to software applications.
- Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements.
- Designs and develops new software products or major enhancements to existing software.
- Addresses problems of systems integration, compatibility, and multiple platforms.
- Consult with project teams and end users to identify application requirements.
- Performs feasibility analysis on potential future projects to management.
- Assists in evaluating and recommending application software packages, application integration and testing tools.
- Resolves problems with software and responds to suggestions for improvements and enhancements.
- Acts as team leader on projects.
- Instructs, assigns, directs, and checks the work of other software developers on the development team.
- Participates in the development of software user manuals.
Minimum Education/Certification Requirements:
- Bachelor’s degree in IT or related field or equivalent experience.
A background check is required if selected for the position.
No reimbursable expenses have been allocated to this position.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$102k-123k (estimate)
POST DATE
05/24/2024
EXPIRATION DATE
07/23/2024
WEBSITE
orcaintelligence.com
HEADQUARTERS
Silver Spring, MD
SIZE
<25
INDUSTRY
Business Services
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The job skills required for Service Now Developer include Leadership, Time Management, Problem Solving, Analysis, Collaboration, UI, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Now Developer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Now Developer. Select any job title you are interested in and start to search job requirements.
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