Retail Professional

Heinen’s Diamond Difference Standards :

As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success.

These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.

Professional Appearance - Ensure you present yourself, your team, your products, and your department in support of our Brand.

Acknowledge - Acknowledge customers with a smile and eye contact.

Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.

Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.

Engage - Engage customers when appropriate.

Responsibilities :

• Maintains clean, safe work environments throughout store.
• Pick up and dispose of trash.
• Sweeping, mopping, and vacuuming.
• Use of industrial cleaning equipment and supplies for cleaning floors.
• Clean and stock bathroom supplies.
• Perform bathroom cleaning checks.
• Maintain inventory on cleaning supplies.
• Assist departments when applicable.

Qualifications :

• Must possess excellent written and verbal communication skills.
• Must possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Must exhibit enthusiasm, respect, adaptability, flexibility, and spirit of cooperation.
• Must possess the ability to work with minimal supervision.
• Must possess the ability to frequent lift and / or move up to 50 lbs.
• Must possess the ability to work in temperatures ranging from -20 to 50 degrees.
• Must be willing to take on additional responsibilities during peak holiday seasons.
• Must be willing to work the amount of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday, and some evenings when necessary.

Last updated : 2024-06-10