The Microsystems Analyst is responsible for the efficient operation, maintenance, and support of microsystems within the school district's technology infrastructure. This role involves ensuring the reliability, security, and performance of microsystems to support the district's educational goals and administrative functions.

Requirements:

• High school graduate required. Some college, associate degree preferred.
• Previous experience in analysis and support, particularly with microsystems, is highly desirable. Public school experience preferred.
• Strong knowledge of school related operating systems (e.g., Windows, MacOS, ChromeOS), productivity software (e.g., Microsoft Office, G Suite), desktop hardware components, and Apple ecosystem integration.
• Good character, dependable, reliable; prompt; flexible; pleasant, well groomed and able to work as a team member
• Good grammar, spelling and arithmetic skills; able to be discreet with confidential matters.
• Strong technical skills in areas such as server administration, networking, and security.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work independently and collaboratively in a team environment.
• Certifications in MCP, A , Network , etc. preferred.

Responsibilities:

· Technical Support: Provide technical support and troubleshooting for microsystems-related issues encountered by staff and students, resolving problems in a timely manner to minimize disruptions to teaching and learning activities.

· Hardware Maintenance: Install, configure, and upgrade desktop computers, laptops, and other peripherals, ensuring compatibility and optimal performance.

· Software Installation: Install, configure, and troubleshoot operating systems, productivity suites, business applications, and utilities on desktop systems, following standard procedures and guidelines.

· User Account Management: Create, modify, and manage user accounts, access permissions, and security settings on desktop systems, active directory, and related platforms.

· System Updates and Patch Management: Perform system updates, patches, and software upgrades to ensure security, stability, and compatibility with the latest technologies and standards.

· Virus Protection: Implement and maintain antivirus software, malware detection tools, and security protocols to protect desktop systems from cyber threats and vulnerabilities.

· Data Backup and Recovery: Perform regular data backups, restore operations, and disaster recovery procedures to safeguard critical data and ensure business continuity.

· Remote Desktop Support: Provide remote assistance and troubleshooting for off-site users, utilizing remote desktop tools and collaboration software.

· Documentation: Maintain accurate records, documentation, and inventory of desktop hardware, software licenses, configurations, and support tickets to track issues and resolutions.

· User Training: Conduct user training sessions, workshops, and documentation to educate end-users on system usage, best practices, and security awareness.

· Stay Current with Technology Trends: Keep abreast of emerging technologies and trends in microsystems and IT infrastructure, evaluating their potential benefits and recommending adoption where appropriate to enhance the district's technological capabilities.

· Other duties as assigned by Executive Director of Information Technology.

The Hickman Mills C-1 School District does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities and provides equal access to the boy Scouts and other designated youth groups. The following person has been designated to handle inquiries regarding the non-discrimination policies: Executive Director, Human Resources, 9000 Old Santa Fe Road, Kansas City, MO 64138 816-316-7000. For further information on notice of non-discrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481

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Job Type: Full-time

Pay: $54,263.00 - $72,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: In person