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Job Description
The Systems Support Engineer II is responsible for reporting onsite to our client s location fulltime. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization s perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, effective utilization of provided resources and the ability to deliver superior customer service. This role will report to a Service Delivery Manager.
Minimum Experience and Certifications
Education and Certifications
Additionally, an ideal candidate will possess:
Full Time
$71k-99k (estimate)
05/28/2024
06/15/2024
happiestminds.com
Bengaluru, MN
200 - 500
The following is the career advancement route for Systems Support Engineer positions, which can be used as a reference in future career path planning. As a Systems Support Engineer, it can be promoted into senior positions as an Enterprise Infrastructure Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Support Engineer. You can explore the career advancement for a Systems Support Engineer below and select your interested title to get hiring information.