We are seeking a dynamic and experienced General Manager to lead the team and ensure the smooth and efficient operation of an Upper Midscale Hotel. The ideal candidate will have a passion for hospitality, a proven track record of effective leadership, and a commitment to delivering outstanding guest experiences.

Key Responsibilities:

Operational Leadership:

• Oversee day-to-day operations, including front desk, housekeeping, and maintenance departments.
• Implement and maintain high service standards to meet and exceed guest expectations.
• Ensure compliance with health and safety regulations.

Team Management:

• Recruit, train, and develop a motivated and skilled team.
• Foster a positive and collaborative work environment.
• Conduct regular performance evaluations and provide constructive feedback.

Guest Experience:

• Ensure a seamless and memorable guest experience from check-in to check-out.
• Address guest concerns and feedback promptly and professionally.
• Implement initiatives to enhance overall guest satisfaction.

Financial Management:

• Develop and manage budgets, ensuring financial targets are met.
• Monitor and control expenses while maximizing revenue opportunities.
• Implement cost-effective measures to improve profitability.

Sales and Marketing:

• Collaborate with the sales and marketing team to drive revenue and occupancy rates.
• Implement strategies to attract new business and retain existing clientele.
• Monitor and analyze market trends to stay competitive.

Qualifications:

• Minimum three (3) to five (5) years as a Hotel General Manager
• Associate's or Bachelor's Degree preferred (Hospitality Management, Business Administration, or related)
• Understanding of all hotel operations
• Strong communication, reading, and writing skills
• Decision-making and problem-solving skills

Benefits:

• Affordable Medical, dental, and vision insurance
• Life insurance
• 401K
• Disability benefits
• Commuter benefits
• Dependent Care FSA
• Flexible PTO
• Parental Care Leave
• Backup child/senior/pet care stipend
• Professional development stipend
• Charitable matching gift program

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.