We are looking for a dynamic Director of Client Partnerships to join an integrated
cross-agency team committed to creating amazing work, driving a profitable business,
maintaining great team morale and delivering bottom-line results. The success of the
entire agency team, the health of our client relationships, agency profitability, and work
quality start and stop with you. You'll build a successful team around client needs, skills
and budget, always focusing on delivering excellence for your clients.
You'll bring a professional and structured approach to business and strategy that
reflects the culture, service, and capabilities of Cornett championing best-in-class work
on behalf of the agency. You will be measured on the quality and value of your thought
leadership, your ability to nurture relationships at the senior most levels of the client
organization, and your success at delivering account plans, targets, and business
objectives.

WHAT WILL YOU DO?
● Develop and manage client relationships to be seen as a leader and trusted
advisor - balancing company and client needs
● Develop and communicate innovative, creatively brilliant, hardworking ideas that
move the client's brand, business, and client/agency relationship forward
● Provide vision, inspiration, and strategic thought leadership to both the agency
team, and our clients
● Drive innovation and continually push for fresh thinking and what is next with
internal teams
● Act as an escalation point for client issues and create opportunities for
incremental services
● Focus on growing and training new senior leadership to tackle the future of the
business
● Engage a multi-disciplinary and multi-agency leadership team to ensure work is
meeting/exceeding client expectations
● Ensure a collaborative approach internally and across agency partners to ensure
happy and productive working relationships
● Motivate Cornett teams through effective communication, leadership, and
guidance.
● Business Lead for assigned clients
● Establish, own and foster senior client relationships
● Understand our client and prospect's business, brand and customer behaviors to
develop winning strategies
● Constantly tracks the market and competitive sets, on top of innovation, latest
business trends and cultural happenings.
● Responsible for overall client satisfaction and ensures the client is getting the
best results from the entire agency team.
● Responsible for client growth/revenue and cross-disciplinary team leadership.
● Develop and lead the execution of the vision and strategy for the assigned
client/s
● Lead annual account plan development and execution to deliver agreed
growth/client satisfaction goals
● Regularly and convincingly communicate agency value delivered to client's
business to ensure strength of continued relationship
● Identify, propose and close organic growth opportunities that impact our client's
business
● Financial management of the business (single client or portfolio of clients)
including contract negotiations, annual and monthly revenue forecasting, and
budget management
● Develop and fosters strong, high-performing team including selective recruiting,
coaching, regular feedback sessions and career development support
● Champions sharing across teams and case study creation
● Actively contributes to agency culture and Client Partnership capability
development
● Responsible for Client growth/revenue and cross-disciplinary team leadership.
● Works with peers across disciplines to plan, staff, and manage scopes and
engagements.
● Establish revenue forecasts/ targets for Cornett clients and manage team
operations to ensure on-target utilization, revenue and proper skillset casting for
shifting business requirements

WHAT SHOULD YOU HAVE?
You need to be a highly motivated, organized, and passionate individual willing to tackle
demanding tasks. You will need a strong desire to learn and an eagerness to help. To
thrive, the Director of Client Partnership will have an astute attention to detail and
quality.
● An industry leader with 15 years of experience in Account Management
experience in Advertising and Marketing
● A brilliant operator with demonstrated understanding of Customer Relationship
Management, Content Management, and Marketing
● A collaborative individual with proven ability to establish and nurture strong and
productive client relationships from C-Suite downwards
● A trusted partner
● A strong communicator and skilled storyteller
● Smart and nimble with an incredible work ethic
● Someone who sets the bar high and holds yourself & others accountable

WHAT DO YOU GET?
● 401k
● Health Insurance (PPO & HSA Options)
● Dental and Vision Insurance
● 15 days of PTO a year
● Free Parking
● Salary based on experience

ABOUT CORNETT
Named a 2021 Small Agency of the Year, Gold Southeast by Ad Age. We are proudly
small, independent, and female-owned.
We're a collective of fun-loving, intelligent, imaginative, driven, and sometimes rowdy
weirdos. Like any good Kentuckian, we're genuine and hospitable. We don't like big
egos. We're open-minded. We play nice. We share. We're fostering a culture centered
on inclusiveness, where all of our people can show up daily and be 100% themselves
and feel 100% comfortable, celebrated and respected for the perspective they bring to
CORNETT.
Our goal is to be an agency where any brand can come to us with any audience and
challenge, and we can deliver and connect culturally beyond their wildest expectations.

ABOUT LEXINGTON
If you've been to Lexington, you love it. If you haven't been, you will. A beautiful,
culturally rich place full of good people. For a mid-sized city, we have an oversized but
tight-knit creative community that permeates everything-food, art, bourbon, music, and
industry. A little bit Southern, a little bit Midwest, making for a vibe that's unique but the
best of everything.
We're surrounded by rolling hills and gorgeous horse farms, with a thriving, bustling and
constantly evolving downtown. Within a short drive, you can see where the Bluegrass
kisses the Appalachian Mountains. You can chase waterfalls. You can hike into absolute
seclusion. And you can explore the Red River Gorge, one of the best-kept geological
wonders in America.
Not to mention, the cost of living makes you feel like you're getting away with
something.
Like we said, there's a lot to love about our big little city.

WHO IS IN CHARGE HERE?
The position reports to the President.
The position is located in Lexington, KY