Department Information

The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University (IU) experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.

The Student Advocates Office (SAO) is proud to be a department within the Office of Student Life, committed to promoting learning and respect by integrating diversity, equity and inclusion in all programs, interactions, and partnerships. We commit to creating and maintaining an inclusive environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University.

Job Summary

This is a part-time, on-site role as a Conduct Case Manager at Indiana University Bloomington in Bloomington, IN.

• Meets, assesses, guides, supports, and serves as an advocate for students charged with violations to the IU Code of Conduct including Title IX cases.
• Works under careful supervision of the Assistant Director.
• Manages student conduct cases and ensure accurate student case records.
• Provides direct and indirect client services to students and their families, including students who have been charged in Title IX/Sexual Misconduct Respondent cases.
• Collaborates and consults with the Assistant Director to assess best practices and address institutional issues that may be impacting populations of students and legally mandated guidelines.
• Assists students in returning after a suspension.
• Attends Student Advocates Office and/or Conduct team meetings, trainings, and orientations.
• Participates in and/or attends job related professional development or meetings, including diversity/inclusion training, FERPA, Title IX, etc.
• Provides support when needed for SAO Director, Associate Director, and Client Services Assistant.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in relevant field

Preferred

• Master's degree in social work, higher education, or counseling

WORK EXPERIENCE

Preferred

• Experience working with IU students
• Professional experience working in crisis intervention

SKILLS

Required

• Proficiency in Microsoft Office, Excel, Outlook, and Adobe Acrobat 
• Ability to work confidently with numbers and computer case management in the preparation of documents and reports 
• Ability to thrive in fast paced environment that manages crisis intervention, de-escalation of conflict, assesses threat 
• Possesses excellent communication, organizational and multi-tasking skills, attention to detail
• Ability to work independently 
• Ability to follow confidentiality protocols 
• Ability to work with a diverse group of people including retiree populations, in a knowledgeable, respectful, and pleasant manner 
• Ability to diffuse stressful situations 
• Ability to listen non-judgmentally and with compassionate care as this position assists students experiencing conduct, academic, financial, mental, and physical health obstacles 

Advertised Salary and Work Hours:

$18/hour, aprox. 20 hours per week

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.