5 hometown services Jobs near me
hometown services is Hiring a Customer Service Representative Near Tulsa, OK
Bilingual is a plus!
HomeTown Services : When it comes to maintaining comfort, keeping the lights on and water flowing, no one can compete with hometown heroes. HomeTown Services is a residential service provider in the South Central U.S. that provides homeowners with the highest-quality heating, AC, plumbing, and electrical repair and replacement services.
We are currently looking to add experienced Customer Service Representatives to our team.
- Competitive Pay
- Flexible Shifts Offered
- Full-Time and Part-Time Schedules
We want this position to be a great fit for you and for us. Possible candidates must possess the following requirements:
- Active listener with strong customer service skills.
- Pays close attention to details.
- Able to adapt and respond to different types of personalities.
- Excellent communication and presentation skills.
- Enthusiastic and positive.
- Strong computer skills.
- Ability to multi-task, prioritize and manage time effectively.
- High school diploma or equivalent preferred.
- Call center or office experience preferred.
- Inbound Customer Service Phone Calls
- Outbound Customer Service Phone Calls
- Handling Chats / Text Communication with Customers
- Multi-Screen management
- Multi-line phone operations
- Open and maintain customer accounts by recording account information accurately.
- Identify and assess customer needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods and tools.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Greet customers warmly and ascertain problem or reason for calling.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Answer questions about warranties or terms of sale.
- Inform customer of deals and promotions.
- Basic office functions such as emailing, faxing, filing, etc.
- Other duties as assigned.
- Extensive benefits package:
- Majority of employee Health premiums and a portion for dependents is paid by Company
- Dental and Vision coverage available at minimal cost to employees
- Short-term and Long-term disability options (LTD covered by Company)
- Additional Voluntary term-life coverage options
- 401K and Roth options with company match.
- Up to 3 weeks paid vacation
- Weekly pay
- Paid holidays
Job Summary
Full Time
$33k-42k (estimate)
06/13/2024
06/26/2024
hometown-services.com
Vero Beach, FL
<25
Heavy Civil Construction
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
