The Surveillance Agent reports to the Surveillance Supervisor and is responsible for monitoring company establishments and properties via video recording systems.

Job Requirements:

· At least 21 years of age;

· Bachelor’s degree or higher preferred;

· At least one year of prior experience in Gaming Security/Surveillance preferred;

· Nice, friendly, and willing to work attitude;

· Possess excellent critical thinking and communication skills;

· Ability to work independently and to organize, prioritize tasks and assignments;

· Demonstrate approachability, appropriate decision-making skills, integrity and trustworthiness;

· Working knowledge of Gaming and Surveillance standards;

· Ability to work flexible hours and varying shifts as business needs dictate;

· Ability to sit and operate computer and video monitoring equipment for long periods of time;

· Ability to sit and/or stand for extended amounts of time.

Job Responsibilities:

· Access control system;

· Alarm.com operations;

· Basic computer operations - Word, Excel, Etc., archiving video;

· Basic drop procedures – Resort, basic drop procedures – Tavern;

· Basic gas station operations, basic hotel operations, basic resort operations, basic tavern operations;

· Basic investigation, bolo's, detention of person, minor on property, robbery/ panic button response;

· Close watch reviews;

· Customer service;

· Employee injuries & slip and falls, patron injuries & slip and falls, First-Aid - CPR, AED;

· Gaming Control (GCB) Agent requests, request for assistance - outside agency;

· Itrak;

· New Incident Notification Management;

· On shift procedures; proactive monitoring of surveillance cameras, safety & inspections;

· Operation of Surveillance Indigo, Intellex, Samsung 2011, Wave Server;

· Property damage, written reports;

· SolarWinds - responding to tickets, ticket transfers to other departments;

· Surveillance reviews - external investigations, surveillance reviews – internal;

· Title 31 - Basic understanding;

· Perform other duties as assigned.

To Apply: Please visit Dottys.com

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person