Job Summary:

Computer Systems Specialist

2. **Primary Responsibilities**:
- Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise tool.
- Create as-is and to-be process documentation.
- Use various information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define, and document complex business data requirements from Business teams.
- Identify areas for improvement in current systems.
- Collaborate with business partners and stakeholders in the development and improvement of business processes related to ECM.
- Conduct, document, and present impact analyses.
- Create and manage requirements traceability matrix.
- Create and support the creation of functional specifications for data models, customizations, extracts, and reports.
- Develop design changes in the asset management software and collaborate on integration into the existing business production environment.
- Plan and support data cleanup activities.
- Prepare test data, implement, and support test activities including creating test plans and test cases; test enhancements and track results.
- Create and implement regression test plans and test cases.
- Plan and support user acceptance testing.
- Coordinate with other team members to reach project milestones and deadlines.
- Engage and build strong working relationships with IT, Business, and Sourcing partners.
- Create training materials for Business and technical audiences, including User Guides, Job Aids, PowerPoint presentations, and training data.
- Conduct in-person and remote training for Business and technical audiences.
- Troubleshoot issues, determine causes, and provide options for fixing the issues.

3. **Required Skills and Qualifications**:
- Experience with ECM software (specifically, Bentley's ProjectWise software).
- Business analysis skills.
- Strong communication skills (verbal and written).
- Development and systems/data analyst skills for release development tasks.
- Testing/analysis skills for release development and acceptance testing tasks.
- Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials.
- Ability to complete work without direct supervision.
- Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking, and organizational skills.

4. **Location Requirements**:
- Candidate must be local or willing to commute or relocate.