PRIMARY RESPONSIBILITIES

• Perform tasks related to admission / registration / administrative processes for a variety of the Institute’s programs, including promotion, application processing, data input into the Student Information Systems (SIS) & Orbis database systems, course and plan enrolment, processing modifications of work-study sequences, student performance review.
• Support students through stakeholder communications. Provide input on messaging and ensure communications are sent out in a timely fashion.
• Maintain data integrity in the Institute’s database, including entering and maintaining employer records & student records (including profile information, naming convention, data clarity & updates, etc.).
• Actively follow-up with and answer enquiries from prospective and current students, as well stakeholders internal to Concordia, on processes within the purview of the role.
• Replace the front desk during lunch breaks, vacations, etc.

QUALIFICATIONS

• Diploma of Collegial Studies (two-year pre-university DEC) and two to four years of administrative experience in an office environment, in a reporting type role working with complex data to support decision making.
• Bachelor’s degree in a related field is an asset.
• Excellent critical thinking, analysis, reporting and data-entry skills.
• Good knowledge (Level 4) of spoken and written English and French.
• Good knowledge (Intermediate level) of Word (mail merges, template use, formatting) and Outlook and advanced knowledge of Excel (VLOOKUP, pivot tables, linking data from multiple sources).
• Excellent organizational skills with the ability to multitask, prioritize and to meet strict deadlines.
• Keen sense of accuracy & detail orientation.
• Strong interpersonal and communication skills with the ability to work independently as well as part of a team.
• Strong sense of professionalism & confidentiality.
• Prior experience working with BI tools including Crystal Reports, PowerBI, etc. is an asset.
• Prior experience with the Student Information System (SIS) and Orbis or other database management software is an asset.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English.

Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT : The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement

Concordia University is located on unceded Indigenous lands. The Kanien’kehá : ka Nation is recognized as the custodians of the lands and waters on which we gather today.

Tiohtià : ke / Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples.

We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Last updated : 2024-05-27