61 Jobs
MSI is Hiring a Customer Service Representative - Entry Level Near Saint Louis, MO
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing prompt and professional assistance to event participants, donors, sponsors, and other stakeholders. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service.
Responsibilities:
- Respond promptly and professionally to inquiries and requests from event participants.
- Provide information and assistance regarding event registration, fundraising campaigns, sponsorship opportunities, and other related inquiries.
- Process event registrations, donations, sponsorships, and other transactions accurately and efficiently using our internal systems.
- Maintain accurate and up-to-date records of customer interactions, transactions, and inquiries in our CRM system.
- Assist in the planning and execution of customer service strategies and initiatives to enhance the overall customer experience and drive customer loyalty.
- Monitor feedback and suggestions from customers, identifying trends and opportunities for improvement, and making recommendations to management.
- Support special projects and initiatives as assigned by the Customer Service Manager or other members of the leadership team.
- Stay informed about company policies, procedures, products, and services to effectively assist customers and provide accurate information.
Qualifications:
- Excellent communication skills, both verbal and written, with a strong customer service orientation.
- Ability to listen actively, empathize with customers, and demonstrate patience and professionalism in all interactions.
- Strong problem-solving skills, with the ability to quickly assess situations, identify solutions, and take appropriate action.
- Detail-oriented with good organizational skills and the ability to multitask effectively.
- Positive attitude, team player mentality, and willingness to contribute to a collaborative work environment.
Benefits:
- Competitive salary
- Opportunities for professional development and advancement
- Meaningful work contributing to important causes
- Supportive and collaborative work environment
Job Summary
Full Time
$36k-44k (estimate)
06/05/2024
06/24/2024
msisurfaces.com
HAYWARD, CA
1,000 - 3,000
1975
MANAHAR SHAH
<$5M
Wholesale
Related Companies
About MSI
Founded in 1975, MSI is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 20 distribution centers across the United States and Canada. MSIs product line includes an extensive offering of natural stone, porcelain, ceramic, glass and quartz products imported from 36 countries on six continents. MSI imports over 38,000 containers per year and manages an inventory of over 125 million square feet, including over 300,000 slabs of natural stone and quartz. In addition, MSI has purchasing offices i ...
n India, China, Brazil, and Turkey. MSIs strategy is to work with our customers to enhance the homes and projects of consumers in North America by providing a wide selection of products that are innovative, affordable, and accessible from a single supplier. MSI offers the most competitively priced products with the widest selection and most rapid delivery times available. MSI's selections include over 5,000 SKUs including natural stone (granite, marble, travertine, slate, limestone, quartzite and sandstone), porcelain, ceramic, glass and quartz. For more information on MSI, please visit www.msistone.com.
More
Show Less
The following is the career advancement route for Customer Service Representative - Entry Level positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Entry Level, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Entry Level. You can explore the career advancement for a Customer Service Representative - Entry Level below and select your interested title to get hiring information.
