Job Description iLink is looking for experienced, hands-on, execution-oriented Client Partners preferably with a background in Client Management, Account Management, Product and Program Management to own and manage iLink's business and its growth with its customers.
This is an exciting position that requires a highly motivated individual to manage relationships, develop business strategies, and enable digital transformation for our customers.
Location: New York, Seattle, Dallas
Requirements • Minimum 8 years of work experience in client management, account management including some experience with Program Management or Technology Delivery Management roles post Bachelors.
• Create a strategic relationship with key client stakeholders including IT Leaders, Engineers, Enterprise Architects, and C-Level executives such as CIOs, CTOs, CROs and CDOs
• Mine for opportunities, establish connections and grow business
• Ability to articulate and present digital transformation ideas and trends to executives and decision-makers and
• Have direct responsibility for business relationships and customer satisfaction and drive success measured by renewals and new revenue growth.
• Organize Quarterly Business Reviews (QBRs) between client leadership, iLink executives, and delivery leadership.
• Handle SoWs, work orders, and MSA related discussions. Resource and invoice projections for managed accounts.
• Good understanding of technical delivery processes and best practices. Ability to lead status presentations and manage stakeholders.
• Excellent business acumen and interest in technology to understand the application of various technologies to business problems and use cases.
• Work closely with delivery teams and customers to ensure that client expectations are met in terms of delivery quality and timelines.
• Knowledge in any of the technology areas such as Data and AI, Power Platform, Salesforce, Out systems etc.
• Sound knowledge and experience on modern cloud data technologies (Microsoft / Snowflake / AWS / GCP)
Benefits - Competitive salaries
- Medical Insurance
- Employee Referral Bonuses
- Performance Based Bonuses
- Flexible Work Options & Fun Culture
- Robust Learning & Development Programs
- In-House Technology Training