9 TruHearing Jobs near me
SORT BY
T
T
T
T
T
T
T
T
T
Health Care Customer Service Representative
$44k-55k (estimate)
Full Time | Lending & Credit
1 Month Ago
TruHearing is Hiring a Health Care Customer Service Representative Near Draper, UT
About TruHearingTruHearing is a friendly, customer-focused organization that makes a real difference in people’s lives. We are the leading provider of premium hearing benefits and have one simple goal: improve the lives of people with hearing loss through affordable hearing healthcare and innovative technology. Our employees enjoy a positive working environment and opportunities for advancement. Join a company recognized in the Salt Lake Tribune as one of Utah’s Top Workplaces!
About The RoleOur Customer Service team is looking for outstanding Member Services team members who enjoy engaging with empathy, can compassionately connect with customers, and demonstrate diligent detail orientation when assisting our customers with their questions and orders.
If you are looking for a quality leadership team, growth opportunities, and you want to make over $20.00/ hour (starting pay at $19.00/ hour plus $200/ month quality and attendance bonus), then APPLY TODAY!What will you be doing?
Equal OpportunityTruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
About The RoleOur Customer Service team is looking for outstanding Member Services team members who enjoy engaging with empathy, can compassionately connect with customers, and demonstrate diligent detail orientation when assisting our customers with their questions and orders.
If you are looking for a quality leadership team, growth opportunities, and you want to make over $20.00/ hour (starting pay at $19.00/ hour plus $200/ month quality and attendance bonus), then APPLY TODAY!What will you be doing?
- Taking inbound customer service calls and provide specific health plan/partner details relating to the individual’s benefits, programs, and products available and facilitate scheduling appointments with providers.
- Helping members with finance assistance through our financing partners.
- Working with Providers (Audiologists) processing clinic referrals.
- Assisting customers with hearing aid supply orders.
- Taking and make Inbound/Outbound calls regarding appointments and/or customer inquiries.
- Attending weekly one on one coaching sessions to align with company initiatives, training opportunities and performance objectives.
- Completing weekly, monthly, quarterly, and annual trainings on compliance, department procedures and continued Insurance/Partner knowledge.
- Following up on interdepartmental issues, emails, and voicemails.
- Customer Focus – Responds to immediate customer needs by following established scripts, services, or product offerings.
- Influence & Persuasion – Uses scripts or routine talking points to invite action.
- Productivity – Meets productivity standards of the organization with appropriate support.
- Initiative – Acts when provided clear direction.
- Planning & Organizing – Plans and organizes own activities within a defined schedule or timeframe.
- Using Technology – Uses basic IT tools or software.
- Quality – Meets quality standards of the organization with appropriate support.
- Accountability – Is on-time, on-task under appropriate supervision.
- Quality – Sets and exemplifies quality standards for area of responsibility.
- High School Diploma or equivalent
Equal OpportunityTruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Lending & Credit
SALARY
$44k-55k (estimate)
POST DATE
05/03/2024
EXPIRATION DATE
11/18/2024
WEBSITE
truhearing.com
HEADQUARTERS
WEST JORDAN, UT
SIZE
100 - 200
FOUNDED
2003
TYPE
Private
CEO
EDWARD WILSON
REVENUE
$5M - $10M
INDUSTRY
Lending & Credit
Related Companies
About TruHearing
TruHearing provides digital hearing aids and instruments.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
