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PRIMARY DUTIES AND RESPONSIBILITIES The Concierge primary duties and responsibilities include, but are not limited to : Courteously greeting visitors and directing visitors appropriately.
Efficiently processing incoming and outgoing calls. Filing and copying documents as needed. Typing correspondence, written communication and reports from hard copy as needed.
Maintain the lobby Hospitality Station as needed. Ensure all visitors and Residents utilize the Sign-In / Sign-Out log system.
Maintain Sign-in / Sign-Out logs. Assist and distribute mail. Maintain clean and tidy lobby area. May perform other duties as needed and / or assigned.
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working knowledge of copier, fax machine, and printers. Ability to operate switchboard, previous experience with multi-line system.
Excellent communication skills. Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner.
Ability to work independently. Excellent communication skills, both verbal and written. Proficient in use of computers and computer software programs (Microsoft Word, Excel, etc.
and standard office equipment. Basic typing skills essential along with word processing software, preferably in a Microsoft Windows environment.
Ability to work evening, weekends, holidays and minimal travel. Must be flexible, innovative, persistent and committed to successful completion of assignments.
Ability to handle multiple projects at the same time. Ability to coordinate well with multiple people and / or departments at the same time.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.
Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication. Supports a dignified and caring atmosphere with residents, residents’ families, visitors and Team Members.
Protects privacy and confidentiality of information pertaining to the resident, Team Member, residence, company information and records.
Maintains safe and secure working environment and practices safe working habits. Participates in training, in services, and attends meetings as required.
High school diploma. Possess exceptional customer service skills and a love for the older adult population including Alzheimer’s and dementia residents.
Must possess high-energy / enthusiasm, be a self-starter, have excellent time management skills, a strong initiative, and superior verbal / public speaking skills.
If this is you, we want to speak with you! Job Type : Part-time Schedule : Evening shift Monday to Friday Education : High school or equivalent (Preferred) Experience : Microsoft Office : 1 year (Required) Customer service : 1 year (Required) Receptionist : 1 year (Preferred) Work Location : In person Powered by JazzHR
Last updated : 2024-03-25
Full Time
$32k-40k (estimate)
05/22/2024
06/21/2024
valleycaremanagement.com
LURAY, VA
100 - 200
2001
SCOTT STRICKLAND
<$5M
Valley Care Management Inc is a health, wellness and fitness company based out of 124 N Hawksbill St, Luray, VA, United States.
The job skills required for Front desk concierge include Customer Service, Microsoft Office, Initiative, Confidentiality, Communication Skills, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk concierge positions, which can be used as a reference in future career path planning. As a Front desk concierge, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk concierge. You can explore the career advancement for a Front desk concierge below and select your interested title to get hiring information.
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Quotes from people on Front Desk Concierge job description and responsibilities
Front desk staff and concierges are both employed by hotels to provide services to their guests.
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Some concierges will also provide photography tips, such as when to get the best light and how to find the best angle at different destinations.
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At the time of guest departure, the front office staff thanks the guest for giving an opportunity to serve and arrange for handling luggage.
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For sending coupons or other promotional material, renewing agreements with travel agents or airlines, the front office staff may opt for postal mail.
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The front office department needs to react to the enquiry of the guests.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Concierge jobs
Many people start work at the front desk with a high school diploma and little or no experience.
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Every multi-departmental physical business needs to have a front office or reception to receive the visitors.
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Apply for a hotel concierge job.
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Apply to open guest service positions.
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To find job openings, search the top job sites use keywords such as concierge, guest services, guest experience, member relations, and member services.
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