QUALIFICATIONS

An Office/Leasing Consultant must possess the following essential requirements:

· Proficient sales skills

· Good human relations skills and the ability to work well with others

· Excellent oral and written communication skills

· High school diploma or equivalent

· Proficiency with PC systems and Microsoft Office software

· Ability to display professional behavior and dress as required by Van Rooy

· Valid driver’s license and reliable transportation suitable showing apartments

JOB DESCRIPTION

An Office/Leasing Consultant is responsible for leasing apartments at the highest effective rent possible while maintaining a strong customer service/satisfaction philosophy, completing annual lease renewals and recertifications timely and doing all aspects of general office tasks.

RESPONSIBILITIES

· Respond to resident requests promptly and courteously and resolve resident issues in a manner beneficial to the tenant and the Company

· Maintain a working knowledge of company and community policies and be able to explain them to residents and potential residents

· Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner

· Maintain a courteous and helpful attitude to residents and potential residents

· Qualify potential residents and work to place them in housing that best fits their needs, desires and/or restrictions

· Ensure that move-ins and move-outs have been coordinated with the Property Manager, that units are inspected and made ready prior to move-in

· Assist the tenant with the move-in process by providing access and verifying satisfaction on the date of move in

· Accurately track and report traffic on a daily basis

· Maintain a working knowledge of all fair housing laws, its policies and practices and be fair and consistent in upholding these and all company policies

· Obtain and maintain a working knowledge of all Section 8 & 42 policies and practices

Work effectively with the Property Manager in any duties that are assigned.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• 1 year
• No experience needed

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends & holidays off

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• LIHTC: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Canton, OH 44706 (Preferred)

Ability to Relocate:

• Canton, OH 44706: Relocate before starting work (Preferred)

Work Location: In person