The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives.

JOB TITLE:

Student Retention and Program Coordinator for Online and Continuing Education

JOB PURPOSE:

Provide support services to promote retention and academic success for University of Wyoming students. Engage students in services and communications to ensure progression toward graduation in collaboration with faculty and related student services professionals. Provide academic advising guidance. Create, implement and manage noncredit learning experiences and certification programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as direct and consistent liaison to students to support academic needs and connect them with existing resources that aide in progression toward graduation.
• Identify specific cohort groups with targeted interventions.
• Respond to early alerts from faculty or staff and support students in establishing goals to promote success.
• Connect students to resources and opportunities to explore career and degree options.
• Act as direct contact between academic support services such as tutoring, library services, advising and distance learning support. May also act as liaison between other student service areas such as counseling, student disability services, financial aid and career services.
• May supplement individual academic advising services to new, continuing or transfer students. Support university efforts related to new student advising and registration.
• Implement and manage services and processes for best practices in student retention. Assist with configuration of retention tools for online students withing the context of university and academic success. Track student performance. Operationalize data to guide interventions and monitor effectiveness and student progress.
• Create, implement, and manage sustainable and robust noncredit learning experiences and certification programs. This includes management of recruitment/learning/communication tool, processes for enrollment and transcription and ensure effective usage of tool across campus. Serve as lead in the administration of noncredit programs and the creation of new programs.

SUPPLEMENTAL FUNCTIONS:

• Perform miscellaneous job-related duties as assigned.
• Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives.
• Attend and participate in training and other personal professional development activity.

COMPETENCIES:

• Service Orientation
• Influence
• Consistency
• Quality of Work
• Sensitivity
• Analysis/Problem Identification

REMOTE WORK ELIGIBILITY:

This position is eligible for remote work and/or a flexible work schedule.

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree

Experience: 4 years work-related experience

DESIRED QUALIFICATIONS:

• Experience as direct liaison to students supporting their needs and connecting them with existing resources that aide in their progression toward the completion of learning experiences.
• Experience implementing or managing services and processes based on best practices in retention.
• Administrative experience in the development or management of learning experiences.
• Experience with student academic advising.

REQUIRED MATERIALS:

Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.

HIRING STATEMENT:

UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/