Overview

MLD Mortgage, Inc. is dedicated to maximize the potential of our greatest asset : our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service; and are committed to recruit, develop, reward and retain our national workforce.

We are looking for a Bilingual (English/Spanish) Loan Officer Assistant to help our Mortgage Loan Officers grow their base.

Responsibilities

• Provides proactive administrative support to MLOs.
• Assists the Mortgage Loan Originator in completing Residential Mortgage Loan Applications.
• Assists the Mortgage Loan Originator in reviewing credit and income documentation.
• Proficiently assist in the development of financial objectives in association with present loan data.
• Systematically store and maintain client data and files.
• Handles questions and concerns from clients.
• Follows up with clients to obtain necessary documentation.
• Facilitates and maintains relationship between the MLO, customer, real estate agent, operations staff, insurance agent, and closing agent. Answers phones, takes messages, and schedules appointments.
• Assists in managing the MLO’s pipeline and closing reports to ensure deadlines are met on all loans.
• Manages all Interest Rate Locks to ensure that interest rates do not expire.
• Maintains and updates customer contact information.
• Keeps MLO current on company/industry information, including webinars and conference calls.
• Provides computer support and updates by monitoring email inbox while MLO is unavailable.
• Updates and distributes sales meeting guides and other tools available to MLOs.
• Coordinates continuing education and licensing requirements with MLO and compliance.
• Reviews training needs with MLO and provides support when needed.
• Performs other duties as assigned.

Qualifications

• Good communications skills
• Microsoft Office skills
• Must be fluent in Spanish
• Must work full time in the Hamilton office
• Previous banking/financial mortgage experience helpful but not mandatory