2 Jobs
SERVPRO of South Albany County is Hiring a Production Manager Near Guilderland, NY
- 2 years of water mitigation experience required
- 2 years of estimating experience required
- 1 years of construction experience preferred
- Strong managerial skills: management experience preferred, but will train the right candidate
- Experience in the insurance industry is a plus
- Working knowledge of Xactimate® estimating software preferred
- Comfortable with technology (iPad, iPhone, PC’s, etc.)
- Knowledgeable in job costing and quality control
- Effective at monitoring and managing multiple projects
- Driven to provide superior customer service
- Superior organizational skills: strong attention to detail required
- Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar
- Able to build rapport with individuals in high stress situations; able to show empathy; able to deal with angry or discourteous customers
- Time management skills; able to effectively prioritize and plan
- Strong problem solving and analytical skills
- Able to thrive in a fast – paced work environment
- Able to communicate effectively with staff, customers, insurance adjusters, and property managers
- Professional appearance and demeanor
- Valid driver’s license with a reasonable driving record
- Available to respond to emergency calls after hours
- Create and/or review job scopes and estimates to ensure accuracy
- Supervise on-site crew, calculate equipment needs, and complete paperwork requirements for jobs
- Monitor jobs until completion (supervise team members and job progress; ensure that proper jobsite and employee appearance and behavior protocol is being followed)
- Perform production work as needed
- Resolve problems quickly as they arise
- Perform daily walk-throughs on all jobs
- Complete job file documentation, including completion of time sensitive material
- Communicate job progress to appropriate parties (customer, office team, production team, management)
- Ensure that customer needs and expectations are exceeded
- Recruit, train, and develop production team members
- Communicate and establish rapport with commercial, insurance, and residential customers to effectively promote SERVPRO® services
- Participate in, and contribute to, company meetings
- Contribute to safety and risk management protocol
- If not already IICRC certified must be able to obtain certification within the first six (6) months of employment
Job Summary
Full Time
$73k-99k (estimate)
04/26/2023
06/21/2024
The job skills required for Production Manager include Problem Solving, Customer Service, Flexibility, Attention to Detail, Communicates Effectively, Quality Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Production Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Production Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Production Manager positions, which can be used as a reference in future career path planning. As a Production Manager, it can be promoted into senior positions as a Production Control Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Manager. You can explore the career advancement for a Production Manager below and select your interested title to get hiring information.
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