Job Overview:
We are seeking a skilled Service Manager to join our team. The ideal candidate will oversee the service department, ensuring efficient operations and exceptional customer service.

Responsibilities:
- Manage daily service operations, including scheduling, quality control, and customer satisfaction.
- Supervise service technicians and provide guidance on complex repairs.
- Conduct performance evaluations and provide training to enhance team skills.
- Monitor inventory levels and order supplies as needed.
- Collaborate with other departments to streamline processes and improve overall service efficiency.
- Handle customer inquiries and complaints in a professional manner.
- Uphold safety standards and ensure compliance with regulations.

Qualifications:
- Experience in diesel engine repair, brake repair, electrical and hydraulic diagnostics, and brake systems.
- Proficiency in estimating and service procedures.
- Strong knowledge of service technician duties and responsibilities.
- Ability to upsell services and products to customers effectively.
- Excellent communication skills with a customer-centric approach.
- Leadership qualities with the ability to motivate and mentor team members.
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Job Type: Full-time

Pay: $15.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Day range:

• Rotating weekends

Shift:

• Day shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Moncks Corner, SC 29461 (Required)

Ability to Relocate:

• Moncks Corner, SC 29461: Relocate before starting work (Required)

Work Location: In person