Job Summary:

Negotiate IT contracts and Statements of Work for software applications
Fast paced environment, 3yrs experience, degree
We are looking for someone with negotiation and contracting experience

Possible conversion to employee after 3-6 months

Primary Function

Manages the relationships between MTS and external vendors

Administers the contracts with hardware and software vendors

Collects information about external marketplace (not limited to technology) and serves as a resource on this knowledge to the organization

Provides information and advice about technology vendors, offerings, and options

May interact with vendor to resolve escalated problems and plan for future releases of software

Key Capabilities
Resolves complaints, make adjustments, or correct mistakes regarding a specific set of products, services, capabilities, issues, or questions
Monitor progress and performance of vendor services based on more-complex statements of work
Responsible for managing statements of work for contracted labor
May perform simple negotiations with established vendors
Career Level Characteristics
Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology Teams
Applies that understanding to make independent practical contributions to moderately complex IT work within a particular Mercy department or function
Operates under general supervision
Career Level Dimensions

Problem Solving / Resolution
Identifies and documents problems and notifies others as appropriate based on problem escalation procedures. Applies understanding of a primary professional SEGMENT to resolve most common problems/ issues/ opportunities
Business Acumen
Has a deeper understanding of Mercy's business and the implications that each technology has on business results
Interpersonal Interactions
Adapting = communicate specific subject matter to others through explanation, demonstration, testing, and reinforcement
Project Management
Works with project manager to define tasks & create team work plans. May delegate work to others and monitor progress. Identifies issues affecting work progress and recommend solutions
Resource Estimation
Estimates effort to complete requirements for small, simpler projects
Customer Relationship Management
Accountable for addressing customer needs through individual action or with a "warm handoff"
Interacts independently with customer subject matter experts