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Description
Preston Automotive Group is expanding its high-volume Customer Care Call Center. If you enjoy helping people and being on the phone, we're looking for career-oriented Customer Care Center Representatives who will provide excellent communication with our customers.
Responsibilities and Duties
As a Customer Care Center Representative you will make outbound calls and receive inbound calls from current, previous and prospective customers to schedule service appointments. You will also be required to field and send customers to the corresponding dealership for sales, service, parts, and finance. Automotive experience is helpful but is NOT a requirement. Paid training and ongoing support is provided!
Requirements
Qualifications and Skills
· Pleasant, engaging and professional phone manner – must be able to “smile” on the phone.
· Call center/collections/customer service and/or marketing experience preferred.
· Team player, positive attitude!
· Strong PC and internet skills.
· No outbound phone call reluctance
· Willing to learn consistently, and driven to achieve daily.
Full-time hours; must be able to work rotating shifts, including evenings and alternating Saturday's.
Benefits include:
· Comprehensive training program
· Advancement opportunities
· Supportive team work environment
· Company benefits including medical, dental, vision coverage; 401K with employer match, employee discounts, and much more!
Full Time
$41k-52k (estimate)
06/07/2024
08/06/2024
prestonford.com
Sharon, PA
<25
The job skills required for Customer Care Call Center Representative include Customer Service, Call Center, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Call Center Representative positions, which can be used as a reference in future career path planning. As a Customer Care Call Center Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Call Center Representative. You can explore the career advancement for a Customer Care Call Center Representative below and select your interested title to get hiring information.