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Pyramid is Hiring a Desktop Support Near Scarborough, ME
We are seeking a dedicated and skilled Onsite Support Technician to join our IT team. The ideal candidate will provide hands-on support for our internal desktop systems, ensuring all hardware and software function seamlessly to support our business operations. This role involves troubleshooting, diagnosing, and resolving technical issues, managing IT inventory, and assisting in the deployment and maintenance of desktop infrastructure. If you are passionate about technology, enjoy problem-solving, and thrive in a collaborative environment, we would like to meet you.
Responsibilities:
Provide first and second-level support for all desktop, software, and hardware issues within the organization.
Install, configure, and maintain personal computers, Windows/Client/ operating systems, office software, email, and other applications.
Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, and peripheral equipment problems; make repairs and corrections where required.
Act as a liaison between users and higher-level support teams, ensuring effective communication and quick resolution of issues.
Conduct hardware and software inventory database maintenance and reporting.
Assist with the setup of new employees, including desktop configuration, software installation, and email account creation.
Ensure security and privacy protocols are followed to protect systems and data.
Provide training and guidance to users on how to operate new software and computer equipment.
Stay current with the latest technologies and best practices in IT support.
Job Types: Full-time, Contract, Temporary, Temp-to-hire
Pay: $22.52 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Morning shift
Experience:
- Desktop support: 2 years (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Job Summary
Other | Temporary | Contractor | Full Time
Investment Management
$49k-61k (estimate)
05/28/2024
09/23/2024
DARLINGTON, NJ
100 - 200
1999
HARVY COLEMAN
$10M - $50M
Investment Management
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The job skills required for Desktop Support include Troubleshooting, Problem Solving, Operating System, Desktop Support, Computer Systems, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
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With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
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They often deal with clients who are having trouble with their systems, which can frustrate customers.
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Responsibility includes installing and maintaining hardware and computer peripherals.
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Installing and upgrading operating systems and computer software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
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Resolve hardware and network connectivity issues timely and accurately.
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Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
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Monitor day to day computer performance.
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Understand the customer’s grasp of technology.
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Step 3: View the best colleges and universities for Desktop Support.
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