About Us

Potelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in power, transmission, distribution, and substation projects. We are a leading full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the Pacific Northwest and neighboring states.

We are proud to be working with some of the region’s largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide both current and strategic, forward-thinking energy infrastructure, delivery, and solutions.

About this Role

If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your problem-solving and analysis skills, then we have a role for you! Potelco, INC., seeks a Claims Administrator to join the team at our Sumner, WA office.

The Claims Administrator is responsible for performing administrative duties related to insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply! 

What You'll Do

• Receive, investigate, and process damage claims including property, auto, utilities, etc. 
• Draft correspondence regarding the release of claim, payment requests, subrogation demands, and denial letters 
• Communicate via phone and email to help gather missing information and support documents
• Work closely with Base Managers, General Foreman, and Superintendents to process damage claims in an organized and timely manner 
• Report underground utility damage to Common Ground Alliance 
• Maintain accurate files with correspondence and all supporting documentation 
• Update claimants, customers, and bases on the status of the claim through the review process 
• File documents for small claims court proceedings
• All other duties as assigned

What You'll Bring

Minimum Qualifications: 

• Ability to communicate effectively, both written and verbal 
• Must be proficient with Microsoft Office suite (Excel, Word, and Access) 
• Ability to work independently and as part of a team 
• Ability to manage multiple projects and tasks concurrently 

• Ability to manage multiple competing deadlines 

Preferred Qualifications: 

• Bachelor’s Degree
• Knowledge of the utility industry 

What You'll Get

Benefits: 

• 401(k) 
• 401(k) matching 
• Dental Insurance 
• Flexible spending account 
• Health insurance 
• Life insurance 
• Paid time off 
• Vision insurance 

Compensation Range

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.