Description

Glen Agnes’s security team operates 24/7. Shifts are as follows; Grave 0000 - 0800, Day 0800-1600, Swing 1600 - 2400.

Under general supervision, perform a variety of skilled and semi-skilled work in the security and customer service field. Patrol and inspect property to protect against fire, theft, vandalism, terrorism, and illegal activity or, infractions of rules. Operate Visitor Registration system to screen individuals and prevent passage of prohibited visitors into restricted areas. Communicate via radio or telephone to call for assistance from police, fire, or emergency medical services as the situation dictates. Maintaining the security and safety of people and property in assigned area of Glen Agnes. Uniform requirements for each employee are as follows: Glen Agnes will supply security polo shirts to each employee. The quantity will be determined by employment status of full time or part time. Employees are responsible to supply their own black pants, black belt, black shoes or boots.

Glen Agnes provides a competitive salary along with a comprehensive benefit package, including medical, dental, vision & life insurance, along with vacation, sick, and holiday pay and a 403 (b) retirement plan.

Starting Pay: $16.00- $17.50/hour

Essential Functions:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Patrol property premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Answer alarms and investigate disturbances.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police, EMS or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when office is closed.
• Warn visitors of rule infractions or violations and apprehend or evict violators from premises.
• Analyzing information and evaluate results to choose the best solution and solve problems.
• Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Managing complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Inspecting equipment, structures or materials to identify the cause of errors or other problems or defects.
• Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers and tenants.
• Communicating with people outside Glen Agnes, Fresno PD, Fresno Fire, American Ambulance, or any other external sources. This information can be exchanged in person, in writing, by telephone or e-mail.
• Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Requirements

Requirements

Minimum Training and Experience: Ability to read, speak and understand English; graduation from high school and at least one year of experience in a related field, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities preferred. Guard Card issued by 'Bureau of Security and Investigative Services.'

Knowledge and Abilities Required to Perform Essential Job Functions:

• Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Selective Attention -- The ability to concentrate on a task over a period of time without being distracted.
• Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Near Vision -- The ability to see details at close range (within a few feet of the observer).
• Far Vision -- The ability to see details at a distance.
• Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.
• Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
• Written Expression -- The ability to communicate information and ideas in writing so others will understand.
• Hearing Sensitivity -- The ability to detect or tell the differences between sounds that vary in pitch and loudness.
• Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters words, pictures, mathematical operations).
• Speech Clarity -- The ability to speak clearly so others can understand you.
• Speech Recognition -- The ability to identify and understand the speech of another person.
• Speed of Closure -- The ability to quickly make sense of, combine, and organize information into meaningful patterns.
• Written Comprehension -- The ability to read and understand information and ideas presented in writing.
• Time Sharing -- The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Originality -- The ability to produce unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
• Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways.
• Auditory Attention -- The ability to focus on a single source of sound in the presence of other distracting sounds.
• Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Skills Required to Perform Essential Job Functions:

• Reading Comprehension --Understanding written sentences and paragraphs in work related documents.
• Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.
• Speaking -- Talking to others to convey information effectively.
• Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Writing -- Communicating effectively in writing.
• Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management -- Managing one's own time and the time of others.
• Coordination -- Adjusting actions in relation to others' actions.
• Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Instructing -- Teaching others how to do something.
• Negotiation -- Bringing others together and trying to reconcile differences.
• Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.