Dealership :

L0622 Northeast Finance Center

Ramsey Area Dealerships are seeking Accounting Title Clerks!

Title and Registration Specialist I

The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.

The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor.

Responsibilities

Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents and verify accuracy and then upload / submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle

Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues

Print, review, and analyze outbound sale of a vehicle’s contract paperwork for accuracy and then upload / submit required paperwork with the appropriate government agencies to complete the vehicle purchase

Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues

Be comfortable working directly with customers when needed to resolve registration / title issues

Have effective strategies to diagnose and resolve issues in a timely manner

Communicate effectively with customers through chat, phone, and CRM / email

Answer Customer questions regarding the Purchase paperwork

Be comfortable working directly with government personnel when needed to resolve registration / title issues

Have effective strategies to diagnose and resolve issues in a timely manner

Communicate effectively with customers through chat, phone, and CRM / email

Answer Customer questions regarding the Purchase paperwork

Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale

Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company

Additional work and tasks as needed

Skills and Qualifications

Strong attention to detail

Excellent communication skills

Time management

Active listening skills

Critical thinking

Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently

High school diploma preferred

1 years of experience working in a vehicle dealership and / or processing vehicle registration paperwork preferred

Competencies

Does the right thing, takes action and adapts to change

Self-motivates, believes in accountability, focuses on results, makes plans and follows through

Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

Thrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1 / 3 of time : standing, walking, lifting up to 25 pounds
• Up to 2 / 3 of time : sitting, kneeling, reaching, talking, hearing

NOTE : This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.

While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

We offer best in class industry benefits :

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.