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Hantover INC
Overland Park, KS | Full Time
$47k-61k (estimate)
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Hantover INC
Overland Park, KS | Full Time
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Customer Service Rep
Hantover INC Overland Park, KS
$47k-61k (estimate)
Full Time | Business Services Just Posted
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Hantover INC is Hiring a Customer Service Rep Near Overland Park, KS

Job DescriptionThe Customer Service Representative (CSR) is responsible for providing effective support for the Inside Sales Representatives. Using the knowledge of the company’s products and services, the CSR should provide information in response to orders, questions, concerns, and complaints. This position is located at our corporate office in Overland Park, KS.
Essential Duties And Responsibilities
  • Receives incoming calls from established and prospective customers for a variety of purposes.
  • Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
  • Serves as a consultant to the customer regarding industry issues (trends, government regulations, new products, etc.)
  • Contacts vendors and manufacturers to fulfill customers' requirements on non-stock items.
  • Completes all necessary paperwork to ensure proper flow through other departments (debit memos, accounting inquiries, marketing feedback, etc.
  • Inputs orders into on-line order system as received.
  • Answers all customer communication.
  • Resolves any customer conflicts within 48 hours of initial customer contact.
  • Keeps organized and accurate records.
  • Develops clear and effective written proposals/quotations for current and prospective customers.
  • Attends product meetings as scheduled to improve product knowledge.
  • Other duties as assigned.
Qualifications
  • Prefer Associate’s degree (A.A.) or equivalent from two year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in using Microsoft Office Suite applications
  • Work Location: In-person, corporate office

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$47k-61k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

07/30/2024

WEBSITE

hantover.com

HEADQUARTERS

NORTH SIOUX CITY, SD

SIZE

100 - 200

FOUNDED

1978

CEO

DAVE OBERG

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Hantover INC

HANTOVER is a warehousing company based out of 4000 State Road 60 E, Mulberry, Florida, United States.

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Hantover INC
Full Time
$59k-75k (estimate)
1 Month Ago
Hantover INC
Full Time
$72k-99k (estimate)
11 Months Ago

The job skills required for Customer Service Rep include Customer Service, CSR, Products and Services, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
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