Duties /Responsibilities:

1. Work with business partners within one or more business organizations to align solutions with business needs.
2. Support one or more moderate to complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
3. Progress liaison relationship with business and IT.
4. Conduct data gathering and analysis to understand business strategy requirements.
5. Provide factual content to feasibility study for standard programs, projects, and enhancements.
6. Aid in the development of UAT.
7. Provide support in creating reports, research, and documentation for the analysis of business satisfaction.
8. Assist with leading the investigation and statement of problems. Escalates issues as appropriate.
9. Serve as a lead one or more moderately complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
10. Establish and maintain liaison relationships with business and IT to provide effective solutions.
11. Lead the assessment of business needs a structured requirements process (gathering, analyzing, documenting, and managing changes).
12. Lead development and communicates business requirements and functional specifications for the design and implementation of business solutions.
13. Provide suggestions from a business and IT perspective.
14. Assist in the business process redesign and documentation as needed for new technology.
15. Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
16. Ensure UAT strategies involve appropriate integration and process components.
17. Investigate problems and resolves working in conjunction with technical teams.
18. May manage stakeholder expectations and analyze performance metrics to ensure stakeholder satisfaction.
19. May generate appropriate communication, process, and plans for mitigating the disruption of change.
20. Participate in IT solution deployment activities. Ensures IT solutions meet business needs.
21. Coach and transfer knowledge to less experienced Team Members

Requires five plus (5 ) years of relevant technical systems analyst or business work experience.

• Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
• Experience working with healthcare Industry is must.
• Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
• Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted.
• Experience developing Quality-of-service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
• Experience developing Performance Report - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters.
• Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
• Experience conducting facilitated workshops for requirements analysis.
• Experience creating workflows and developing graphic representations of complex business processes.

IIBA, CBAP Preferred.

Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Infowave is an established Information Technology Services and Solutions company providing innovative and cost-effective solutions covering Business Strategy, Technical Architecture, Enterprise Data Warehousing (EDW), Business Intelligence (BI), Business Analytics, Predictive Analytics, Informatics, Cloud Solutions, Web Applications Development and Systems Integration. Infowave has proven domain and Subject Matter Expertise (SME) in Healthcare, Insurance and Utility industries.