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Front Counter Associate
Hampton Cookeville, TN
$26k-34k (estimate)
Full Time 2 Days Ago
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Hampton is Hiring a Front Counter Associate Near Cookeville, TN

Company Description
The Hampton brand, including Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton, is an award-winning leader in the upper-midscale hotel segment. With more than 2,700 properties in 32 countries globally, Hampton is part of Hilton Worldwide, the leading global hospitality company. All Hampton Hotels offer warm surroundings and a friendly service culture and personality, defined as "Hamptonality," supported by its 100% Satisfaction Guarantee. High-quality accommodations, in-room conveniences, and the latest technology, combined with numerous locations and consistent offerings, have made Hampton a leader in its segment and one of the fastest-growing hotel brands.
Role Description
This is a full-time on-site role for a Front Counter Associate at Hampton located in Cookeville, TN. The Front Counter Associate will be responsible for phone etiquette, receptionist duties, computer literacy, customer service, and communication. Daily tasks include greeting guests, answering phones, assisting with check-ins/check-outs, providing information about the hotel and local area, ensuring guest satisfaction, and handling guest complaints or issues.
Qualifications
  • Excellent phone etiquette, receptionist duties, and customer service skills
  • Strong computer literacy skills
  • Effective communication skills, both verbal and written
  • Ability to multitask and prioritize tasks
  • Exceptional attention to detail and organizational skills
  • Positive and friendly attitude
  • Prior experience in a hospitality or customer service role is a plus
  • High school diploma or equivalent

Job Summary

JOB TYPE

Full Time

SALARY

$26k-34k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

12/08/2024

WEBSITE

thehamptongroup.com

HEADQUARTERS

TIPP CITY, OH

SIZE

25 - 50

TYPE

Private

CEO

CHARLES T STEPHEN

REVENUE

$5M - $10M

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