Fondulac District Library is seeking a creative, enthusiastic, and fun-loving person who enjoys working with children of all ages and their caregivers for a part-time Youth Services Assistant position. In this position, the candidate will help maintain the Youth Services Department, assist library users in finding materials, assist with projects and programs, create eye-catching and informative displays, and have a solid working knowledge of Microsoft Office. 10-20 hours per week.

The position is regularly scheduled 2 evening shifts (4-8 p.m. Mondays & Thursdays) and 1 daylong shift (9:30 a.m.-6 p.m., 3 of 4 Fridays), as well as 1 weekend/month (Saturdays 8:30 a.m.-5 p.m. and Sundays 12:30-5 p.m.). Additional day and evening availability preferred.

Job Purpose: Under the general supervision of the Youth Services Manager, this employee supports the operations of the Youth Services department and provides general reference, programming, and other library services to juvenile patrons and their adult caregivers. Day, evening, and weekend work, including Sundays (September – May), is required.

Essential Functions:

• Respond to research/reference inquires, including providing basic technology help.
• Assist the Youth Services Manager with department projects.
• Track reference and other statistics.
• Provide readers advisory for materials of all formats.
• Plan and implement programming for patrons.

Further Responsibilities:

• Represent the library in a positive fashion at all times.
• Cooperate with all staff in performing duties essential to providing quality customer service and the achievement of library objectives, goals, and mission.
• Communicate and enforce library policies with patrons of all ages.
• Keep current with library profession by participating in appropriate meetings, workshops, and training sessions.
• Other reasonable duties as necessary.

Abilities, Skills and Knowledge:

• Ability to gain thorough knowledge of Fondulac District Library’s Policies & Procedures.
• Ability to use effective decision making, interpersonal, and communication abilities with strong customer service and public service focus.
• Ability to maintain a pleasant and productive working environment.
• Ability to stand for long periods of time, to bend and reach, and to lift or push 50 pounds, if necessary.

Experience and Training:

• Must have experience in customer service and research, using print, electronic, and online resources.
• Associates Degree, LTA Certificate, or 2 years completed college coursework towards Bachelor’s Degree required. Bachelor’s Degree preferred.
• Public or school library experience, customer service experience, and professional experience with children preferred.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Job Type: Part-time

Pay: $14.00 - $20.29 per hour

Benefits:

• Employee assistance program
• Paid time off

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Application Question(s):

• What about this role excites you and motivated you to apply? Please describe your interest in working with us.
• Please describe your availability. What days/hours are you available to work? Are there days or times you cannot work?

Education:

• Associate (Required)

Experience:

• customer service: 1 year (Required)
• public library or school library work: 1 year (Preferred)
• working with youth as part of employment: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person