Overview

French Hospital Medical Center located in San Luis Obispo California has been named one of the Nation’s 100 Top Hospitals by Truven Health Analytics and is rated among the top hospitals in the nation for cardiac orthopedic and GI services.

French Hospital has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Copeland Forbes and Rossi Cardiac Care Center provides the latest innovative cardiac and imaging technology.

The hospital is also home to the unique Hearst Cancer Resource Center offering free education resources and support to cancer patients and their families.

French Hospital Medical Center is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service.

To learn more go / FrenchHospital.

Responsibilities

About this position :

Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process.

In order to ensure appropriate reimbursement for services rendered primary duties include : a)Appropriate patient identification b)Collecting accurate and thorough patient demographic data c)Obtaining insurance information and verifying eligibility and benefits d)Determining and collecting patient financial liability e)Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and / or clearance The Patient Registration Representative adheres to the organizations policies and procedures for resolution of patient financial liability.

Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.

Qualifications

Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and / or other revenue cycle related roles.

2 years preferred. Applicable education and / or training can be used to balance a lack of experience High School diploma GED or equivalent.

• Thorough understanding of insurance policies and procedures.
• Working knowledge of medical terminology.
• Able to perform basic mathematics for payment calculation.
• Experience in requesting and processing financial payments.
• Intermediate to advanced computer skills.
• Knowledge of charity care programs as well as the various government and non-government programs preferred.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health / dental / vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis.

CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Last updated : 2024-05-25