OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, multicultural institution of higher education that ensures the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares its graduates for career opportunities in a highly competitive, technological, and rapidly changing world.
Job Title:
Supervisor, Custodial Services
Worker Type:
Regular
Pay Type:
Hourly
Exempt Status:
No
Compensation Grade (Track/Level):
S3
Hiring Range (Commensurate with experience and qualifications):
$26.61-$35.45
Salary Ranges (All Compensation Grades):
Gallaudet University
Supervisory Organization (Department):
Custodial Services
Summary:
Reporting to the Manager of Custodial Services, the Supervisor provides supervision of custodians and performs all administrative functions pertaining to area of responsibility.
Job Description:

• Provides daily on-site supervision of all activities of custodians for task completion and quality of performance; and performs all administrative supervisory functions for Custodial Services staff including leave requests and employee evaluations.
• Monitors and inspects all phases of custodial services to ensure consistent standard of cleanliness and quality; performs duties related to the interior cleanliness and arrangements pertaining to area of responsibility; and spends majority of working time assisting in the completion of all custodial assignments.
• Schedules work to ensure completion of all duties when absences occur or when shifting workload demands.
• Processes work orders generated through the Service Center; and documents actual work performed, hours required and supplies needed.
• Assists the Manager in performing weekly inspection tours of campus buildings; and follows-up on all building inspection tour findings.
• Assists in interviewing job applicants; and disciplines and recommends dismissal, where warranted.
• Assigns equipment and tools; notes location of same and accounts for their status; conducts monthly visual inventory of same; and reports discrepancies to Manager.
• Schedules work orders; and prepares a detailed written report for the Manager on all work orders undertaken.
• Assists in developing and documenting work assignments for all existing and new facilities for equal distribution of work assignments to ensure the care and upkeep of all facilities.
• Inventories and orders supplies and equipment; monitors the use of these supplies in the buildings; keeps all Custodial closets clean, supplies properly arranged and labeled, and all equipment clean and accounted for at all times; and maintains a program of inventory for supplies and equipment used in each building.
• Provides for the Manager written reports on associate time and attendance, workplace safety practices, misconduct and employee work performance via staff evaluations.
• Addresses customer service correspondence with regard to daily operations of the Custodial Services department.
• Checks the daily time cards to verify attendance of the employees and ensures accuracy with.
• Discusses quality of jobs and job performances with Custodians; and refers unresolved problems to the Manager.
• Writes reports to the Manager, as specified, on all accomplished work assignments, broken equipment, and needed repairs on lights, restrooms, doors, air conditioners, leaks and broken windows.
• Possesses a thorough knowledge and sound understanding of the agreement between the Service Employees International Union, Local 82, AFL-CIO and Gallaudet University.
• Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
• Demonstrates a genuine commitment to diversity, equity and inclusion in the workplace and participates in activities and workshops to foster continuous learning.
• Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.
• Performs related and other duties as needed.

Required Qualifications:

• High school diploma or GED.
• A minimum of seven years of experience with housekeeping, building services, or a related field (A Bachelor's degree with three years of experience in the above-mentioned area will be considered).

Preferred Qualifications:

• Valid driver's license.
• Ability to communicate in American Sign Language.

Knowledge, Skills, And Abilities:

• Strong communication and interpersonal skills.
• Strong ability to perform the various administrative duties related to the position.
• Strong knowledge of various types of floor coverings, cleaning materials, general cleaning and interior/exterior window cleaning.
• Strong ability to use a variety of computer software applications (e.g., Microsoft Word, Microsoft Excel, Microsoft PowerPoint).
• Strong ability to work independently, show initiative as well as high degree of problem solving.
• Strong ability to work and represent Campus Services and the University effectively with individuals and groups.
• Demonstrated ability to work with and across University departments, outside constituents and groups.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Additional Position Details:

• The incumbent is expected to achieve an ASLPI score of 1 plus within two years of employment. If the incumbent is hired with some knowledge of American Sign Language, the incumbent is expected to achieve an ASLPI score of 2 within two years of employment.

Other Important Information:

• The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.

Current Employees (Regular Status and Extended Temporary)
Please use the link below or the "Find Jobs" report directly within Workday.
https://www.myworkday.com/gallaudet/d/inst/1$9925/9925$1377.htmld
Need help finding the right job?
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.