Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
Follow the established policies in accordance with the bank and the supervisor's direction
Accountable for the personal achievement of monthly new account production as assigned by upper management
Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Enter transactions into computer and issue customer receipts
Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
Process western union wires and cash advances
Cross-sell bank services and products
Provide bank services to a diverse customer base, including a large Spanish speaking population
Approval limits will be based upon level of authority
Perform other tasks requested by supervisors as they relate to the bank and its functions
Environmental and Physical Requirements:
Required to stand or walk for extended periods of time dependent upon branch location
Ability to work in a high volume, stressful and noisy environment
Operate a computer and other office machinery
Ability to lift up to 25 lbs
FCBI is an equal opportunity employer.
Requirements Six months of work experience in a retail or customer service environment preferred
Must be able to get along with co-workers and work effectively in a team environment.
Must be able to work a flexible schedule including evenings, weekends, and holidays.
Schedules are prepared based on business need and subject to change at any time.
High school diploma, high school equivalency or currently attending high school
At least 18 years of age
Must successfully pass background investigation according to company policy
Must be bilingual in English/Spanish