Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit?www.eastman.com.

Role Profile

How you'll help us innovate to build a better world

Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints, and entering forecasts

Analysis of inventory and customer demand

Partner with Sales in support of customer needs

Manage customer records and report customer information

Build relationships with customers and internal partners

Foster teamwork

Back-up colleagues as needed

Travel on an infrequent basis in support of sales effort

Responsibilities

How you'll help us innovate to build a better world

Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints, and entering forecasts

Analysis of inventory and customer demand

Partner with Sales in support of customer needs

Manage customer records and report customer information

Build relationships with customers and internal partners

Foster teamwork

Back-up colleagues as needed

Travel on an infrequent basis in support of sales effort

Qualifications

Bachelor's Degree in a related field is required - (business, supply chain, international business, sales, marketing, etc.) - New grads welcome to apply!

Desired Competencies

What will set you apart

Excellent communication skills both oral and written required

Excellent computer skills; including strong proficiency in Excel and Word are required; SAP experience desired

Candidate must have ability to quickly grasp complex processes and systems

Strong prioritization, planning and analytical skills required

Must work well under pressure and with time demands

Must be self-motivated, extremely organized, able to multi-task in a dynamic business environment and have the ability to work well with others

Individual must have the ability to contribute independently and within a team environment

Relevant previous customer service, sales, supply chain or manufacturing experience is valued but not required

Relevant product knowledge is valued but not required

Coursework completed in chemistry, engineering, mathematics, information technology, operations management, supply chain management, advanced degree and APICS certification will be considered a plus

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.