Who We Are

Want to be part of a company that empowers you to innovate and implement your powerful ideas as you help shape the future of cybersecurity? Since 2012, CRITICALSTART has assisted in safeguarding numerous businesses from cyberattacks, preparing them for upcoming threats, and earning a plethora of awards along the way.

We thrive on innovation, devoid of bureaucracy. CRITICALSTART pioneered the first MOBILESOC app for on-the-go threat detection and response, devised a method to automatically resolve the majority of security alerts, and introduced services that reduce alert investigation time by 99.3% (our analysts truly appreciate us for that).

Everything we do revolves around our three core principles:

Do what’s best for our customers.

Do what’s best for our employees.

Don’t do things that suck.

That's basically it.

If you'd prefer to hear from our Critical Crew, watch this video to learn about their perspectives. Look at our Glassdoor reviews for another internal viewpoint (Pssst...want to grab our attention when you submit your resume? Include something about our Glassdoor reviews that resonated with you).

What can we offer you?

• Daily opportunities to make a difference. Whether it's protecting our customers from attacks and breaches or contributing to the greater good.
• An abundance of intelligent, talented, high-performing individuals to collaborate with. We value accountability, support each other's growth, and genuinely enjoy what we do.
• An approach of continuous improvement to revolutionize our industry and surpass mediocrity. While many cybersecurity companies hire competent individuals, we believe in striving for excellence. Don't you believe you're capable of more than just being good?
• Constant learning, unlocking innovative ideas, and a nurturing, cooperative environment.
• Extensive industry recognition. We receive so much acclaim that it's nearly overwhelming. Almost.
• Our teammate put it best: "Every day presents new challenges and ample opportunities for professional growth... Your contributions directly impact the company's overarching purpose, and the sense of belonging and culture are unparalleled.

Who You Are

The ideal candidate demonstrates strong adaptability to changing work environments and is equally comfortable working collaboratively in a team or independently. They possess a hands-on approach to building and creating, showing a willingness to delve into details when needed. They are passionate about developing automated, policy-driven processes and excel in organizational settings, efficiently managing multiple projects under tight deadlines. This candidate actively embraces challenges, addressing them fearlessly and proactively. They have a proactive mindset, preferring to take initiative rather than passively waiting for opportunities to come their way.

What You Will Be Doing?

• Accurately record and categorize revenue and expense transactions in the General Ledger.
• Conduct month-end closing procedures and record necessary journal entries.
• Review and maintain the General Ledger, ensuring proper expense classifications and groupings.
• Process, review, and monitor revenue recognition entries and related reconciliations and reporting.
• Perform monthly reconciliation and remittance of Sales and Use Tax.
• Review and process employee expense reports using Abacus, ensuring compliance with the company's Travel and Expense policy.
• Provide support for monthly variance analysis of department Profit and Loss statements.
• Assist in the implementation of new processes or technologies within the Finance and Accounting function.
• Undertake any additional accounting tasks as directed by the Controller.

What You Will Bring?

Required Qualifications:

• A Bachelor's degree in Accounting or Finance.
• 3 years of experience in corporate accounting, with a focus on tasks like Month End Close, Financial Reporting, Revenue, Accounts Payable/Receivable, and various transactional and corporate General Ledger functions.
• Proficiency in the MS Office Suite, especially Excel.
• Strong problem-solving, analytical, and decision-making skills.
• Effective communication skills and the ability to interact with various levels of management within the organization.
• A self-starter with a motivation to drive process improvement.
• Comfortable with multitasking in a fast-paced, deadline-driven environment.
• A commitment to maintaining a high level of confidentiality at all times.
• Willingness to be onsite at our Plano, TX HQ ~2 days/week. 

Desired Qualifications: 

• CPA or CMA certification is a plus.
• Prior experience in public accounting is also beneficial.
• Familiarity with accounting software such as NetSuite, or experience with a mid-level ERP package, is preferred.

What It's Like Working Here

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do? 

What does our Compensation and Benefits package entail? 

• Competitive salary with bonus potential 
• 100% employee coverage for healthcare/50% coverage for dependents 
• Unlimited PTO (Paid Time Off) policy 
• Paid Parental and Military Leave 
• Dental and Vision Plan 
• Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage 
• Additional Voluntary Life Insurance coverage 
• 401(k) Plan with Matching Program 
• 24/7/365 availability of Employee Assistance Program 
• Teladoc Mental Health Benefits 
• Optional Pet Benefits Discount Plan 
• And a new Tesla... just kidding! Kudos for making it to the end. 

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

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