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IT Operations Manager
$102k-128k (estimate)
Full Time | Durable Manufacturing 2 Weeks Ago
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Carpenter & Paterson is Hiring an IT Operations Manager Near Waggaman, LA

Carpenter & Paterson, Inc. is currently hiring for a full-time IT Operations Manager to work out of our branch in Waggaman, LA. the IT Operations Manager will be responsible for the day-to-day IT platform, ensuring a positive user experience; primarily simplicity, reliability and security. This person needs to be versatile and willing to handle basic day-to-day tasks as well as understand and operate our overall IT environment. The role will ensure compliance with best practice IT controls and cyber security arrangements, including in line with the requirements set by the PLC parent company. As the business is a multi-location operation, the requirement for a resilient and smooth-running IT operation is of paramount importance. Management recognizes the importance of IT, and the improvements required to the function, and are looking to invest for improved service levels.
Essential Duties:
  • Formulate and communicate an IT operations strategy to drive the required improvements to the environment; standardization, simplification and integration.
  • Translate the vision into short-, medium- and long-term plans. Identify the resources required to deliver the strategy in a timescale which is ambitious, but also ensures quality and consistent execution.
  • Provide the board of directors with assurance and confidence on delivery of the strategy and the ongoing effectiveness of the IT function. Identify measures to track improvements to user experience, resilience, and cyber security.
  • Lead and manage the internal IT team and outsourced IT supply chain. Instil a positive culture focused on customer service excellence. Implement performance management disciplines, including the use of appraisals and key performance indicators.
  • Management of the IT budget spend, seeking value for money from resources.
  • Design, deliver and oversee the smooth running of the IT platform. Drive improvements in the day-to-day user experience.
  • Act as an escalation point for service issues and run the crisis management process when required.
  • Drive improved cyber security arrangements, including the achievement of Cyber Essentials.
  • Create and maintain IT operations policies, procedures and controls. Ensure that disaster recovery and business continuity plans are in place and evaluated.
  • Ensure compliance with applicable laws, regulations and PLC Group requirements. Work collaboratively and constructively with the PLC Group IT team.
Ideal Candidate:
Essential
  • Track record of delivering change.
  • Experience of leading IT resources; both an internal team and outsourced provider.
  • Comfortable with planning and prioritising competing priorities.
  • Ability to communicate and influence senior and junior colleagues. Comfortable explaining technical concepts to non-technical people.
  • Experience of:
    • Line management and team development.
    • Setting and delivering an IT operations strategy; driving improvement.
    • Change management and influencing.
    • Managing IT operations across multiple sites, using in-house and external resources.
    • Budget management and obtaining value for money from a supply chain.
    • Implementing security by design
    • Implementing business continuity and disaster recovery plans
  • Knowledge of:
    • Enterprise architecture design
    • Cloud, datacentre, end user and mobile computing environments
    • Networking (LAN / WiFi / WAN/SASE / firewalls / load balancers etc)
    • Business continuity and disaster recovery
Desirable
  • Experience in a manufacturing or industrial environment
  • Experience of working with a parent company IT team
  • Experience in supporting major systems implementation (e.g. ERP implementation)
Benefit Highlights:
  • Weekly pay
  • Competitive hourly pay based on previous experience
  • 8 Paid Holidays
  • Paid Time Off
  • Low affordable rates for Medical, Dental, and Vision Insurance as well other benefits such as 401k with company matching, Short-Term Disability, Long-Term Disability and Life Insurance
  • Growth Opportunities
We specialize in the manufacture and distribution of a complete line of pipe hangers and supports for commercial and industrial applications since 1913. With five locations in the U.S and growing., our supports have been specified and installed on major water treatment, pharmaceutical, process piping, petro-chemical, hospitals, and school buildings as well as many other industrial projects throughout the world.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$102k-128k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

07/24/2024

WEBSITE

carpenterandpaterson.com

HEADQUARTERS

WESTWEGO, LA

SIZE

100 - 200

FOUNDED

1908

CEO

MIKE SPELLMAN

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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The following is the career advancement route for IT Operations Manager positions, which can be used as a reference in future career path planning. As an IT Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Operations Manager. You can explore the career advancement for an IT Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming an IT Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Operations Manager job description and responsibilities

Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.

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They oversee numerous departments at once.

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Operations managers usually have to oversee almost every department of a business.

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They are directly responsible for the production of goods or provision of services.

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Operations managers monitor every process and procedure, which might sound a little overbearing.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Operations Manager jobs

Be a realistic, but effective, communicator.

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Communicate effectively with workers.

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Measure and communicate the right metrics.

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Proven work experience as Operations Manager or similar role.

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A successful operations manager needs to have a variety of skills.

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Step 3: View the best colleges and universities for IT Operations Manager.

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