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Our Remote Health Team is looking for a full-time, seasoned Client Support Specialist.
Our Client Support Specialists are at the forefront of customer interactions and are key to our exceptional client experience strategy. This role will provide assistance via phone, chat, and email. You will help clients with account adjustments, appointment scheduling, system navigation, answer general questions, as well as de-escalate and triage challenging situations. Beyond working in Hubspot Service (our CX platform), our Remote Health team hosts insightful, non-judgmental group webinars to our clients, educating them about their bodies and health through their DEXA scan results, providing motivation to succeed!
We are looking for an experienced CX professional who has familiarity with HubSpot, Salesforce or similar platform. Must also have a strong knowledge around CX KPIs and processes, a strong passion for health and wellness, and above all, must be obsessed with delivering an exceptional customer experience!
What Will You Do?
Notes:
Compensation:
Starting rate of $18.03
Benefits:
BodySpec provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full Time
Ancillary Healthcare
$41k-52k (estimate)
05/23/2024
08/19/2024
bodyspec.com
LOS ANGELES, CA
<25
2013
ROY SHI
<$5M
Ancillary Healthcare