Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting resumes for the position of Construction HVAC Customer Service Representative. If you desire a position with the opportunity to grow professionally, technically, and financially, then this may be the career opportunity you’ve been looking to obtain.

We have been in business for over 40 years and employ approximately 750 people.

RESPONSIBILITIES:

• Provide excellent customer service, answer phones, problem solve, assist the dispatchers and other team members when needed
• Reviews current processes, services and makes recommendations in order to improve and strengthen the customer experience
• Works cohesively with managers, installers/technicians, dispatchers, and account managers, to support and promote multiple business solutions for both short and long-term growth opportunities

QUALIFICATIONS & SKILLS REQUIRED:

• Minimum 2 years of CSR experience desired. HVAC experience is a plus.
• Utilize company computer systems to accurately obtain / maintain job information
• Must have high attention to detail and consistent follow-up on issues when required.

BENEFITS:

• Two weeks paid vacation - 1st year
• Paid holidays & sick leave
• Excellent health, vision, & dental insurance with low employee cost
• Life insurance – (2X salary paid by company)
• Short-term & long term disability insurance (paid by the company)
• Accidental death and dismemberment insurance
• Optional additional life insurance
• 401K savings plan: matched by company
• Health savings accounts
• Teladoc
• Employee assistance program
• Tuition reimbursement

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Dispatching: 2 years (Required)
• HVAC: 1 year (Required)

Work Location: In person