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Auto Appt Setters, Service Reps, Top Pay, Trainees Welcome!
Acura Columbus Dublin, OH
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$38k-48k (estimate)
Full Time Just Posted
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Acura Columbus is Hiring an Auto Appt Setters, Service Reps, Top Pay, Trainees Welcome! Near Dublin, OH

4340 W. Dublin Granville Rd., Dublin, OH 43017 Automotive Business Development Center Service Representative Full-Time Position
Competitive Pay Plan Great Benefits

Experience is Preferred, but we will Train!

In 1986, Acura Columbus became the first Acura dealership in the State of Ohio! We have been providing exceptional service and brand models to the Columbus and Dublin areas for thirty-five years! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We need a BDC Service Representative to help us maintain the growth in our service department. These individuals will spend the workday on the telephone and computer, assisting customers with questions and setting up Service appointments via phone, email, chat/text. This is a full-time position with opportunity for growth. We are looking for someone that is skilled with multitasking and working with people.
We value our employees and invest in their success, and often provide opportunities for advancement within our company.

What We Offer:

  • Rewarding Compensation Plan!
  • Medical and Dental Insurance
  • 401(k) plan
  • Future growth possibilities - we promote from within!
  • Family Atmosphere!

Responsibilities - BDC Service Representative:

  • Respond to Internet and telephone customers inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales
  • Assist in generating service business by scheduling appointments by means of proactive outbound prospecting of potential customers
  • Cashiering and balancing daily accounting for service and parts department transactions
  • Handle all incoming internet email leads and internet phone leads, responding to inquiries immediately
  • Be available to respond to email inquiries in a professional, well-spoken manner
  • Follow-up calls to assist with CSI
  • Deliver inquiries/messages intended for other departments promptly

Qualifications/Requirements - BDC Service Representative:

  • Good verbal and written communication skills
  • Superior communication and customer service skills are required.
  • Proficient with Microsoft Word, Excel, and Outlook
  • Must be a motivated and goal-driven candidate who will make an immediate impact and help us to continue to grow
  • Need to strive for the best
  • Must have a clean & valid drivers license
  • Please upload your resume and complete the online assessment
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Required

Preferred

Job Industries

  • Customer Service

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

06/16/2024

WEBSITE

acuraofcolumbus.com

HEADQUARTERS

Columbus, NM

SIZE

25 - 50

INDUSTRY

Consumer Services

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