Cprime (Goldman Sachs | Everstone Company) is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, and India.

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Position: Demand Planner II

Location: Austin, TX - Hybrid (Tuesday, Thursday - Onsite)

Duration: 6 months with the possibility of extension

Key Qualifications:

A successful candidate will have 1-3 years of Operations experience.

Build and maintain effective working relationships with CSAMs, Channel reseller Partners, and internal departments.

Attend regular calls and account reviews with Reseller Partners.

Manage execution of the Order Flow Process with Resellers partners, from Order Booking through Delivery, to ensure optimal customer service levels are attained.

Own post bill, backend business health metrics and KPI’s.

Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a variety of deliverables.

Identify and implement process improvement opportunities within Reseller Operations.

Ability to think strategically and execute tactically, and persistent attention to detail.

Ability to use data and analysis to make decisions and influence others.

Ability to operate in a fast-paced environment quickly and effectively shifts gears to meet changing business requirements, and ability to rapidly understand complex business process.

Expert with SAP and Excel, with the ability to assemble reports on a daily, weekly, monthly, and quarterly basis

Recognize pattern and root cause/sub-root cause analysis and provide feedback to management to improve processes that will enhance internal and external customer experience.

Ability to think outside the box and influence with data-driven models; ability to change the thinking of, or gain acceptance of, others in sensitive situations.

Excellent verbal and written communicator, with the ability to tailor the communications to the relevant audience.

Detail-oriented and self-motivated; able to function effectively when working independently or in a team.

Ability to maintain poise and a positive attitude in a challenging, fast-paced rapidly changing environment.

Excellent presentation skills.

Ability to represent client externally at customer forums with professionalism.

Description:

The position requires excellent understanding of the order cycle & execution process, within a dynamic and fast-moving environment. The individual will be responsible for ongoing backlog management and process improvement in partnership with the CSAM. On a day-to-day basis, the role requires collaboration with internal groups such as Supply Demand Execution, Logistics, Account Receivable, and Customer Support Account Managers in the execution, delivery, and payment of product. Present key data, metrics and execution plan to Management and partners.

Education:

Bachelor’s degree in business, Mathematics or Engineering or equivalent experience in Operations/Supply Chain a plus.

Benefits (Hourly employees):

Medical/Vision/Dental: Cprime offers plans through Cigna.

Sick Leave: Cprime provides the statutory required sick leave depending on state of residence.

Retirement Plans: Cprime offers the opportunity to participate in our 401(K) plan. Employees are eligible to enroll thirty (30) days after their official start date.

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This position is exempt under the Fair Labor Standards Act

Third party candidates will not be considered for this opportunity. Cprime does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Cprime employees, or any other company location. Cprime is not responsible for any fees related to unsolicited resumes.

What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement

Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.