Texas Gun Experience is Hiring a Front Desk Retail Sales Associate Near Grapevine, TX
A Front Desk Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering phone, answering questions, offering assistance, suggesting items, lending opinions and providing product information. The Front Desk Retail Sales Associate must also be familiar with the law in regard to selling, storing and transferring firearms. Individual responsibilities as a Front Desk Retail Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
A Front Desk Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customers. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.
REQUIREMENTS:
Determine the best way to address customer needs by leveraging building resources
Commitment to and responsibility for the general customer experience from start to finish
Answer questions or discuss concerns with customers on the phone and in person
Greet each customer as they enter the building
Proven experience in the firearm industry Preferred
At minimum, a basic knowledge of firearms and firearms safety
Familiarity with 4473 documents
Basic understanding of sales principles and customer service practices
Proficient in verbal and written English language
Knowledge of customer and market dynamics and requirements
Solid communication and interpersonal skills
Ability to read, write and effectively communicate with customers, peers and management
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Customer service focus
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
Applicants must be 21 years of age or older per federal guidelines to legally process the sale of firearms.
High school diploma or equivalent; college degree preferred
Physical demands:
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least five consecutive hours.
May occasionally involve stooping, kneeling, crouching and climbing ladders
MUST BE ABLE TO WORK WEEKENDS
Pay: $15.50 - $16.00 per hour plus sales incentive bonus plan eligible