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Company Summary
Dynarex is a leading medical supply company providing premium medical products and durable medical equipment at exceptional value — for an unparalleled one-stop shopping experience. Dynarex’s guiding principle “We Care Like Family” exemplifies the outstanding customer service that sets the company apart in the marketplace. Founded in 1967, we have distribution centers in Middletown, NY, Florida, Arkansas, Ohio, and Arizona and distributor partners in all 50 states as well as Canada, the Caribbean Islands, Central America, South America, and the Middle East.
The Customer Care Associate is responsible for communicating directly with new and existing customers, crafting personalized product recommendations, and processing order requests via email or phone, handling incoming and outgoing calls to customers/clients, manage the trajectory of orders using data from our CRM platform, support the sales team, and help prepare for trade shows, maintain customer records, generate creative weekly email campaigns.
Our Customer Service Associates do a remarkable job interacting with customers and delivering a memorable customer experience that results in long-term customer satisfaction and retention. This opportunity is an ideal role for someone looking to improve their skills in a professional setting, striving to work with an inclusive and diverse company culture, and searching for an organization to grow with.
You will love this job if you have:
We care like family, come join a world class progressive organization with a sustainable mission.
For candidates meeting all the requirements, the expected hourly rate range is $20-$23. The hourly rate range provided is what Dynarex Corporation in good faith believes to be a fair market value at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and experience. Our benefits package includes coverage options for medical, dental, vision, prescription drug, health savings account, 401K with a match, EAP, Basic Term Life insurance, paid time off, holidays, plus various opportunities for professional development.
Disclaimers:
Dynarex Corporation is committed to equal employment opportunities and providing reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Wholesale
$49k-64k (estimate)
02/25/2024
06/22/2024
dynarex.com
ORANGEBURG, NY
50 - 100
1967
Private
ZALMAN TENENBAUM
$10M - $50M
Wholesale
Dynarex is a manufacturer and distributor of medical disposables and devices.
The job skills required for Customer Care Associate include Customer Service, Customer Care, Call Center, Billing, Communication Skills, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.