Description

JOB TITLE: ADMINISTRATOR

JOB CODE: 1

DEPARTMENT: ADMINISTRATION

FLSA STATUS: EXEMPT

REPORTS TO: REGIONAL VICE PRESIDENT OF OPERATIONS

JOB SUMMARY: Manage all business related activity to achieve Caraday’s vision and supporting strategies and assures that the company image as an ethical and high quality provider of health services is maintained

ESSENTIAL FUNCTIONS:

• Direct the location staff to provide high quality in daily care which meets/exceeds all internal/external standards within budget parameters, including but not limited to nursing services, physical plant and environment
• Listen to family questions and concerns, assist with resolving issues and explain related company actions and decisions
• Complete daily rounds to assess resident climate and to address complaints or other issues; refer these issues to appropriate department head or other personnel
• Drive Quality Assurance program in the center and ensure the implementation of follow up or corrective action
• Intervene as appropriate in potentially threatening situations and follow-up with staff after crisis has been resolved
• Oversee preparations for licensure certification surveys
• Scope renovation needs of the facility and gain appropriate support for renovations
• Manage the admissions process and marketing activities within the facility; utilize marketing support to determine the use of marketing resources for the facility and the use of staff for facility specific tasks related to the approved corporate marketing programs
• Ensure maintenance of high quality mix by reviewing census and case mix daily
• Provide input to facility Business Development department on marketing call plans, amount/type of marketing training needed for facility and request for advertising budget and its use
• Represent the facility in communication, public relations and marketing calls in the community
• Organize the functions of the nursing home through appropriate departmentalization and the delegations of duties; establish formal means of accountability
• Promote and maintain pro-active, positive employee relations programs
• Maintain frequent, daily informal interaction and provide positive feedback to staff while they are working; maintain an open door policy in dealing with staff
• Follow, interpret and enforce corporate personnel policies
• Communicate clearly and responsively on issues arising in the facility to decision makers who are outside of the facility and follow-up to minimize impact of issues
• Recruit, interview, hire and train department heads and other facility personnel
• Manage the performance management process within the facility; ensure employees are compensated for merit within Caraday pay guidelines
• Terminate or redeploy staff for performance related issues or unethical behavior
• Follow up on all complaints of sexual harassment as appropriate
• Prepare annual budget with Regional Vice President of Operations or other corporate representative by reviewing past years budget and the plan it supports by meeting established census, revenue and expense targets; provides input to purchasing for all budgeted capital expenditures and purchases above guideline amounts
• Review financial statements monthly and identifies items which do not fall within established parameters; identify cause of budget discrepancies and review with department heads
• Communicate budget and provide assistance/guidance to department heads in maintaining appropriate budget levels; teach/coach department heads in meeting financial requirements and documentation guidelines
• Track and hold accounts receivable reviews monthly to see that they are collecting in a timely manner
• Maintain compliance with corporate internal audit report
• Install and manage facility procedures/systems consistent with Caraday's needs
• Oversee completion of forms, reports, etc., including state licensure reports, monthly financial reports, Public Health or Department of Labor surveys, plans of corrections, responses to corporate request, replies to resident council and others as needed
• Review and sign accounting records, payroll, incident/accident reports, resident trust fund reconciliation and resident funds approval
• Maintain an "On-Call" status for emergency situations
• Use tactful, appropriate communication in sensitive and emotional situations
• Promote positive public relations with patients, residents, family members, and guests
• Use appropriate workplace behavior; adhere to dress code at all times
• Agree to comply with the Code of Conduct
• Support and participate in common teamwork:

• A. Cooperate and work together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment
• B. Report complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy
• C. Complete requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene and other work duties as assigned
• Understand and adhere to the guidelines of “Residents Rights” and assure resident safety

QUALIFICATIONS:

Required

• Current licenses as required by state law
• Familiarity with long-term care and/or health care services
• Valid driver's license and proof of insurance
• Ability to understand, remember and carry out verbal and/or written instructions in English
• Ability to speak clearly and hear well enough to communicate with sources
• Ability to complete assignments while having constant interruptions

Preferred :

• Management experience equal to 1 year
• Long Term Care experience equal to 1 year 

Requirements

PHYSICAL REQUIREMENTS: The ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, and reaching up to 25 pounds with or without reasonable accommodations.

WORK SCHEDULE: As assigned; including some weekends, evenings and holidays