SUMMARY:

The Slot Technician role is critical to the success of the Casino because the work they perform has a direct impact on the guest experience. The Slot Technician is responsible for troubleshooting machines and performing general maintenance tasks and repairs, including electronic and mechanical component repair, in addition to responding to floor calls while on shift.

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:

• Maintain and repair electronic slot machines, video equipment, and other electronic/mechanical equipment.
• Provide regular inspections of all slot machines and casino games to ensure there has been no tampering or otherwise illegal attempts to alter machines.
• Oversee preventative maintenance and technical troubleshooting of all gaming machines within the casino.
• Organize and properly account for all paperwork and certifications pertaining to required maintenance, updates, required upgrades and ordering of parts.
• Monitor and program machine CPU boards to legal regulation standards for a variety of machines.
• Move and reinstall slot machines as needed when casino floor plans are revised.
• Keep detailed records of all machine inventory, required upgrades and parts.
• Troubleshoot, replace/install parts and keep accurate repair and maintenance logs.
•  Perform repair functions in a manner that is efficient and provides maximum customer service.
• Follow Casino policy and procedure for equipment operations and repai

This job description is only meant as a summary of the typical functions of this role, it should not be considered as an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Casino Pauma retains the right to change or assign other duties to this position.

• Six months of related work experience in a technical field and/or experience in electronic repair and associated tools
• Knowledge of computers (hardware and software).
• Ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
• Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
• Understands basics of machine parts, harnessing, and cabinets of machines in use at casino. Ability to exercise initiative, sound judgment, logic and problem-solving skills.
• Ability to maintain effective working relationships with coworkers and the public.

EDUCATION:

• High School Diploma or GED (required)

LICENSE REQUIREMENTS:

• Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.