*Omega Systems* is a dynamic, growing IT company with excellent opportunities for advancement and career development. We are a *people-oriented* business full of problem-solvers with a strong focus on *teamwork, respectful communication, and collaboration*. We are excited to add additional *Technical Account Managers* to our expanding team. If you have managed IT needs for larger clients, love building professional relationships, and are looking for a role that will reward your sales acumen with bonuses and commissions, this is the role for you!
*Role Highlights:*
* *Hybrid Flexibility* as you work remotely, in-office, and visit clients
* *Supportive, experienced management* and co-workers committed to a positive, respectful workplace
* *Variety and problem-solving opportunities* – a wide variety of clients and continued company growth means there’s always room for innovation and improvement
* Strong focus on feedback, *career development*, and internal promotion
* Robust benefits package, including *medical, dental, vision, PTO, FSA program, and 401(k)*
* Full-time, direct hire role with guaranteed starting *salary of $100-125K commission!*
*What You’ll Do:*
* *Relationship Management:* Become your client’s go-to point of contact, listening to their needs, building a relationship, and creating confidence in Omega’s services
* *Project/Incident Management:* Coordinate with teams to ensure project deliverables are met, manage client expectations, and ensure timely resolution of escalated service issues
* *Technical Consulting:* Act as a trusted advisor, develop technology plans and budgets tailored to each client’s business risks and goals
* *Strategic Planning:* Conduct regular reviews and strategic planning sessions to align technology solutions with customer goals, driving both customer retention and revenue growth
*Required Skills:*
* Basic understanding of IT infrastructure, Windows Server, Storage, Hypervisors and Connectivity
* High-level knowledge of networks, protocols, wireless, and firewalls
* Ability to effectively review solutions for Backup, Disaster Recovery, Anti-Virus, and Security Standards (existing as well as emerging) with customers
* Experience with Remote Desktop Services and Virtual Desktop infrastructure; advantages and challenges
* Passion for professional relationships, meeting client needs, and problem-solving with a team
* Positive mentality, affinity for giving/receiving respectful feedback, and comfortability changing tasks rapidly
* Prior MSP experience strongly preferred – if you’ve been a vCIO, account manager, client success manager, technical account manager, or salesperson at an MSP, this could be a great fit!
*Ready to Apply:*
* Start by applying with your resume
* Prioritized consideration will be given to candidates who get a head-start on our application process here: />
#IND123
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 3 years
Schedule:
* Monday to Friday
Supplemental pay types:
* Bonus opportunities
* Commission pay
Travel requirement:
* Up to 25% travel
Willingness to travel:
* 25% (Preferred)
Work Location: Hybrid remote in Mount Holly, NJ 08060