Company Description

Visible Trends, under parent company Double A Solutions, (https : / / www.visibletrends.com / ) is a leading provider of high-quality political survey calls.

Job Description

Responsibilities

Conducting outbound calls and adhere to the pre-determined call rate

Utilize the provided script in its entirety when calling constituents

Maintain professional phone etiquette and follow training guidelines

Provide information as requested by respondents

Review and wrap up all calls promptly

Deescalate calls when necessary

Qualifications :

Clear and articulate speaking voice

Reliable and dependable work ethic

Willingness to follow procedures and guidelines

Excellent interpersonal and communication skills

Active listening skills to gather accurate survey responses

Professional telephone manner

Proper use of grammar and language

Political Survey experience is preferred

Proven ability to deliver excellent customer service over the phone

Effective time management and task prioritization skills

Bi-lingual candidates are highly encouraged to apply

Home Computer Equipment Requirements :

Computer with Windows 10 or 11 operating system is REQUIRED (Apple operating systems are

supported.)

Minimum of 4GB RAM and a processor with at least 4 cores / threads (avoid Celeron processors)

Solid-state drive (SSD) highly recommended

Internet speed of at least 5 Mbps upload and download

Headset with a microphone (e.g., Logitech H390) for clear communication

Why Apply?

Fantastic work culture that has values you can stand behind

Work from home

Growth opportunities, both personal and professional

Flexible part-time schedule

Work / Life balance

Work for a company where you are more than just a number!

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Last updated : 2024-05-29