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Reports to : Manager, Customer Success
Location : Cary NC. This role will follow hybrid work schedule - Should be in the office every Tuesday, Wednesday and Thursday and as required by the manager.
Company Overview :
At Railinc, we do work with a purpose our efforts have a direct impact on economic growth, life-saving safety measures, and ground-breaking technology advances.
If you want to work in tech and make a real difference in the world, Railinc is the place for you.
The supplemental benefits of working at Railinc are numerous : impressively low health insurance premiums, flexible working hours, on-site workout facilities, community service and support efforts, company outings and more.
For more information, please visit .
Job Accountability / Responsibilities :
Essential Functions :
Essential Functions :
Career Path :
Knowledge, Skills, abilities / minimum requirements / competencies :
Education, experience, certification / training :
Values :
Physical Requirements :
transcribing; viewing computer terminal; extensive reading (with or without correction).
Environment : Work is performed within an office setting and therefore there is no substantial exposure to adverse environmental conditions (, extreme heat, cold, noise, etc.).
Disclaimer :
The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
The company reserves the right to change, modify and / or delete aspects of this position as needed at any time.
Equal Opportunity Employer - Women / Minorities / Veterans / Disabilities
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, national origin, disability, veteran status or other legally protected status.
Last updated : 2024-05-23
Full Time
IT Outsourcing & Consulting
$61k-79k (estimate)
05/24/2024
08/20/2024
public.railinc.com
CARY, NC
100 - 200
1998
E ALLEN WEST
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Customer specialist include Customer Service, Problem Solving, Products and Services, Customer Support, Microsoft Office, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer specialist. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
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Responding promptly to customer inquiries.
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Communicating with customers through various channels.
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Acknowledging and resolving customer complaints.
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Knowing our products inside and out so that you can answer questions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
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Give credence to customer complaints.
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Understand The Needs Of The Business.
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Listen attentively and actively.
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Make the customer feel comfortable.
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Step 3: View the best colleges and universities for Customer Specialist.