JOB SUMMARY

Assist departments/teams with process improvement initiatives that meet the standard for our AAAHC accreditation. Monitor outcomes of patient satisfaction survey and establish process improvement projects based on these outcomes.

ESSENTIAL JOB FUNCTIONS

Facilitate process improvement initiatives through using established programs such as PDSA, Lean and Six Sigma. Lead teams in development of quality studies, quantify results, and assist team members in presentation of results. Monitor the patient satisfaction survey outcomes and develop process improvements based on these outcomes. Responsible for development and completion of studies for the Medical Home Accreditation with AAAHC. Help develop a Lean culture in the organization. Assist with projects of the Quality Improvement Department.

• Bachelor’s degree in health-related field, business, organizational leadership, or related field.
• Continuous Quality Improvement experience in a health care setting required.
• Lean Six Sigma Green Belt required, with 3 – 5 years’ experience in management of quality initiatives.
• Demonstrated experience in performance improvement and strong facilitation skills.
• Strong skills in Microsoft Office products.
• Ability to manage multiple projects at once.
• Must have skills in basic mathematics to complete projects and identify the outcomes.

Utilizing a patient-centered, multidisciplinary, medical home approach, Indian Health Care Resource Center, a 501(c)(3) nonprofit organization, offers a full range of health and wellness services tailored to the Indian community.

MISSION
The mission of the Indian Health Care Resource Center of Tulsa, Inc. (IHCRC) is to provide quality, comprehensive health care to Tulsa area Indian people in a culturally sensitive manner that promotes good health, well-being and harmony.

VISION
The vision of IHCRC is to eliminate health disparities, expand innovative family-focused practices and promote an embracing approach to care that strengthens physical, mental, emotional and spiritual wellness within the Indian community.

HEALTH PROMOTION AND DISEASE PREVENTION GOAL
The long-term goal of IHCRC is to improve general health status and reduce the incidence and severity of chronic disease by engaging the Indian community in ongoing health promotion, and disease prevention and management programs.